Guilford County uses IC Team3 / InmateCanteen. Deposit online, at the 24/7 kiosk, or by mail. You always need the inmate ID number.
Send photos and letters too
Guilford County Detention Center uses IC Team3 / InmateCanteen for all money deposits. You can send money online at team3.inmatecanteen.com, at the 24/7 lobby kiosk at the facility, or by mailing a certified check or money order. Every deposit requires the person’s inmate ID number. Funds credit to the account immediately. Money covers commissary purchases, phone time through Pay Tel, and other authorized items.
Guilford County Detention Center gives you three ways to put money on someone’s account. Each has different requirements and tradeoffs.
Go to team3.inmatecanteen.com and create a free account. Search for Guilford County Detention Center, enter the person’s inmate ID number and full name, choose an amount, and pay with a debit or credit card. Funds post immediately. A service fee applies and is shown before you confirm.
This is the fastest option for first-time depositors who do not want to travel to the facility.
The IC Team3 lobby kiosk is at the facility at 201 S. Edgeworth St., Greensboro. It is available 24 hours a day, 7 days a week.
Accepted payment at the kiosk:
Not accepted at the kiosk: Prepaid cards or gift cards.
Cash deposit limit: $300 per rolling 7-day period. This limit applies to cash transactions at the kiosk only.
You will need the person’s inmate ID number to complete a kiosk transaction.
Mail a certified check or cashier’s check (or money order) payable to the person’s name and inmate ID. Send it to the facility at:
Guilford County Detention Center 201 S. Edgeworth St. Greensboro, NC 27401
Mail rules for deposits:
The inmate ID number. Every deposit method requires it. Do not try to deposit without it. A deposit submitted with the wrong ID can be delayed, misapplied, or returned.
Find the inmate ID number using the Police to Citizen inmate search at guilfordcountysheriff.policetocitizen.com/Inmates/Catalog.
Money deposited through InmateCanteen goes to the person’s account and can be used for:
A service fee applies to online and kiosk deposits. The exact fee depends on the deposit amount and payment method. InmateCanteen shows the fee before you confirm the transaction, so you will know the total cost upfront.
Mailed certified checks or money orders may have lower or no processing fees, but take longer to apply.
Online and kiosk deposits credit immediately after the transaction is confirmed. Mailed deposits take longer depending on mail delivery and processing time at the facility.
If a deposit does not appear on the account:
The facility may place a hold on an account for disciplinary reasons or court-ordered restitution. If a person cannot access deposited funds, they should speak with housing staff to find out the reason. Depositors can contact InmateCanteen support or call (336) 641-2700 for guidance.
If the person is transferred to another facility, contact InmateCanteen to ask about fund transfer procedures. Funds may not automatically follow the person to a different system. If they are released, remaining funds are typically disbursed according to the facility’s policy, which may include a check issued to the person upon release.
6 of 12 questions
Use IC Team3 / InmateCanteen. Deposit online at team3.inmatecanteen.com, at the 24/7 lobby kiosk at the facility, or by mailing a certified check or money order. You always need the person's inmate ID number.
Send MoneyThe kiosk accepts cash, debit cards, and Visa or Mastercard linked to a bank account. Prepaid cards and gift cards are not accepted at the kiosk.
Send MoneyCash deposits at the kiosk are capped at $300 per rolling 7-day period. Online deposits may have different limits shown during checkout.
Send MoneyNo. Mail a certified check, cashier's check, or money order. Personal checks and cash are not accepted. Write the person's full name and inmate ID on the memo line.
Send MoneyOnline and kiosk deposits credit immediately. Mailed deposits take longer depending on mail processing and delivery time.
Send MoneyYes. InmateCanteen charges a service fee that depends on the amount and payment method. The fee is shown before you confirm, so you will know the total upfront.
Send MoneyCommissary items like food and hygiene products, phone time through Pay Tel, and tablet messaging. The person manages their account from inside the facility.
Send MoneyFind it using the Police to Citizen inmate search at guilfordcountysheriff.policetocitizen.com/Inmates/Catalog. Do not attempt to deposit without it.
Send MoneyContact InmateCanteen to ask about transfer procedures. Funds may not automatically follow to a different system. Upon release, the facility typically disburses remaining funds to the person directly.
Send MoneyCheck the inmate ID number, confirm the person is still in custody, and review the InmateCanteen transaction history. Contact InmateCanteen support or call (336) 641-2700 if the deposit is still missing after 24 hours.
Send MoneyPrepaid cards are not accepted at the kiosk. Check the InmateCanteen website for current online payment options, as accepted cards can vary.
Send MoneyNo. You can use the lobby kiosk without an online InmateCanteen account. You will need the person's inmate ID number to complete the transaction.
Send MoneyGet the inmate ID number you need for every deposit.
View ArticleMoney on their account helps pay for calls. Here's how Pay Tel works.
View ArticleIn-person visits are free and run Tuesday through Friday.
View ArticleSend a letter or photos using the PO Box address.
View ArticleSearch for your loved one and start sending photos, letters, and messages today.
Search for Your Loved OneFree Inmate Search
All information on this page comes directly from official government and facility sources. How we verify information › Last verified July 7, 2026.