High Point Detention Center Visiting Hours. In-Person and Video Visits

Two Types of Visits

The High Point Detention Center offers two distinct visit options. Both require registration through IWebVisit.com before you can schedule anything.

In-person visits happen at the facility at 507 E. Green Drive in High Point. You visit through a monitor system. You and the person in custody are in separate areas and communicate through a video screen. These visits are free and run Tuesday through Friday in two sessions per day.

Remote video visits happen from home. You use IWebVisit.com on a personal smartphone, tablet, or computer with a camera and microphone. These visits cost a fee set by IWebVisit and run up to 2 times per day, 20 minutes each.

The 24-hour registration wait applies to both types. If your family member was just arrested, register right away so the wait period starts immediately.

In-Person Visiting Schedule

Day	Morning Session	Evening Session
Monday	No visits	No visits
Tuesday	8:30-10:00 a.m.	7:30-9:00 p.m.
Wednesday	8:30-10:00 a.m.	7:30-9:00 p.m.
Thursday	8:30-10:00 a.m.	7:30-9:00 p.m.
Friday	8:30-10:00 a.m.	7:30-9:00 p.m.
Saturday	No visits	No visits
Sunday	No visits	No visits

Segregation housing: Wednesday 9:00-10:00 a.m. and Thursday 7:30-9:00 p.m.

There is no in-person visitation on holidays. Call (336) 641-7900 before traveling on or near any major holiday.

Sign up at least 20 minutes before a session closes. The morning session closes at 10:00 a.m. and the evening session closes at 9:00 p.m. If you have not signed in before the cutoff, you will not be admitted.

How to Register

All visitors must register before scheduling a visit. You only register once; after that, you schedule individual visits through the same platform.

Online registration:

1. Go to IWebVisit.com and create an account
2. Enter your name and contact information
3. Search for High Point Detention Center (Guilford County)
4. Enter the name of the person you want to visit

In-person registration: You can also register at either Guilford County detention facility location.

After completing registration, wait 24 hours before scheduling your first visit. Plan ahead if your family member was recently booked, especially if you want to visit as soon as possible.

How to Schedule a Visit

All visits must be scheduled at least 24 hours in advance. The facility does not accept same-day requests.

To schedule an in-person visit: Log in to IWebVisit.com, select the day and session you want, and confirm. In-person visits are limited to 2 per week at non-consecutive session times.

To schedule a remote video visit: Log in to IWebVisit.com, choose a time, pay the fee, and confirm. Up to 2 remote visits per day.

What to Expect at an In-Person Visit

In-person visits at the High Point Detention Center are monitor-based. You sit in a visitor area and communicate through a video screen. There is no physical contact. Visits run 20 minutes.

Bring a valid government-issued photo ID. You will need it to check in. Acceptable IDs include:

• State driver’s license or state ID card
• U.S. passport or passport card
• U.S. military ID
• Tribal ID

Do not bring bags, purses, or large personal items into the visitation area. Leave everything in your vehicle.

Remote Video Visits from Home

Remote visits let you connect from your own device without traveling to High Point. You need:

• A registered IWebVisit.com account
• A smartphone, tablet, or computer with a camera and microphone
• The visit scheduled at least 24 hours in advance
• Payment through the IWebVisit.com platform

The visit connects through the jail’s video system. The person must be available and not in a restricted housing status. Remote visits run 20 minutes each. You can schedule up to 2 per day. All remote visits are monitored and recorded.

For technical help with the IWebVisit platform, contact IWebVisit.com support directly.

Visit Limits

Visit Type	Maximum	Duration
In-person	2 per week, non-consecutive sessions	20 minutes
Remote video	2 per day	20 minutes

Visiting Someone in Segregation

Detainees in segregation housing have a separate visit schedule. Segregation visits run:

• Wednesday: 9:00-10:00 a.m.
• Thursday: 7:30-9:00 p.m.

Segregation visits may have additional restrictions. Call (336) 641-7900 to confirm before traveling.

What’s Not Allowed

During in-person visits:

• No personal bags, purses, or large items in the visitation area
• No exchanging items with the person in custody without staff approval
• No visiting if you appear to be under the influence of alcohol or drugs
• No minors without prior approval and appropriate documentation (call ahead)

During all visit types:

• No explicit, violent, or gang-related content
• No recording or screenshotting the visit session
• No sharing contact information for third parties

Violations can end the visit and result in suspended visitation privileges.

Children at Visits

If you want to bring a child to an in-person visit, call (336) 641-7900 first to ask about the current policy. Requirements may include documentation such as a birth certificate or notarized permission from the other parent. Do not bring a child to the facility without confirming the requirements ahead of time.

Holiday Schedule

In-person visitation is suspended on holidays. The facility does not publish a holiday schedule in advance. Call (336) 641-7900 before any major holiday to confirm whether visits will run.

Getting to the Facility

The High Point Detention Center is at 507 E. Green Drive, High Point, NC 27260. High Point Area Transit (HPTA) serves several routes in High Point. Call (336) 883-3111 or visit highpointnc.gov for route details. Parking is available near the facility.

Plan to arrive early enough to find parking and sign in before the 20-minute session cutoff.

Confirm Before You Travel

Call (336) 641-7900 to confirm visiting hours, segregation schedules, and any temporary suspensions. Visits can be cancelled with little notice due to facility lockdowns, counts, or staffing issues. Checking before you travel saves a wasted trip.

Before traveling, also confirm the person is still in custody using the inmate search. Transfers and releases can happen without notice.