Guilford County High Point Detention Center: Inmate Search, Visiting & Contact Info | Pigeonly
Updated July 8, 2026
Verified from official government sources

Guilford County High Point Detention Center, NC

Physical Address 507 E. Green Drive, High Point, NC 27260

The High Point Detention Center is a 274-bed county jail in High Point, North Carolina, operated by the Guilford County Sheriff's Office. It opened in January 1990 as the first 'New Generation' direct supervision jail in North Carolina. This guide covers how to find someone using the Police to Citizen roster, visiting Tuesday through Friday via IWebVisit, sending money through InmateCanteen, Pay Tel phone calls, and two-address mail rules. All data is verified from the Guilford County Sheriff's Office.

Guilford County High Point Detention Center
Guilford County High Point Detention Center: Inmate Search, Visiting & Contact Info

City

High Point

County

Guilford County

State

NC

Facility Type

county jail

Gender

Male and Female

Capacity

274

Custody Levels

Pretrial and Sentenced

Operator

Guilford County Sheriff's Office

Address

507 E. Green Drive, High Point, NC 27260

Phone

(336) 641-7900

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3

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See the facility address, phone number, visitation hours, and the steps to get in touch.

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Quick Facts

Visitation

  • In-person visits run Tuesday through Friday in two daily sessions: 8:30-10:00 a.m. and 7:30-9:00 p.m.
  • In-person visits are free and use a monitor system, not face-to-face contact. Each visit is 20 minutes.
  • Register at IWebVisit.com first. After registering, wait 24 hours before you can schedule a visit.
  • Remote video visits from home are available through IWebVisit.com for a fee. Up to 2 per day, 20 minutes each.

Send Money

  • Guilford County uses IC Team3 / InmateCanteen for deposits at team3.inmatecanteen.com.
  • Lobby kiosk hours: Monday 8 a.m.-5 p.m., Tuesday through Friday 8 a.m.-10 p.m.
  • Kiosk accepts cash, debit, or Visa/Mastercard linked to a bank account. No prepaid cards.
  • Cash deposits are capped at $300 per rolling 7-day period.

Phone & Messaging

  • Phone calls run through Pay Tel Communications at paytel.com or 1-800-729-8355.
  • Inmates use tablets for calls and secure messaging.
  • Set up a Pay Tel account at paytel.com before the first call.
  • All calls are monitored and recorded.

Mail & Photos

  • Personal mail goes to: PO Box 18247, Greensboro, NC 27419. Include inmate ID and Facility ID 5084.
  • Legal mail goes directly to: 507 E. Green Drive, High Point, NC 27260. Mark envelope 'Legal Mail'.
  • Max 10 pages per envelope, up to 5 photos (max 5" x 7"). No Polaroids.
  • Books (up to 5 paperbacks) ship directly from Amazon, Walmart, or Barnes & Noble to the physical address.

Articles for This Facility

What You Need to Know

Verified from Guilford County Sheriff Police to Citizen See our sources ›

Search the Guilford County inmate roster at guilfordcountysheriff.policetocitizen.com/Inmates/Catalog. Search by name to confirm the person is in custody at the High Point facility and to get their inmate ID number. You need that number for money deposits and mail. Newly booked inmates can take 2-4 hours to appear.

See the full breakdown
Verified from Guilford County Sheriff's Office See our sources ›

In-person visits run Tuesday through Friday in two sessions: 8:30-10:00 a.m. and 7:30-9:00 p.m. Visits are free, monitor-based, and 20 minutes each. You must register at IWebVisit.com and wait 24 hours before scheduling. Remote video visits are available from home through IWebVisit.com for a fee, up to 2 per day.

See the full breakdown
Verified from IC Team3 / InmateCanteen See our sources ›

Guilford County uses IC Team3 / InmateCanteen for deposits. Deposit online at team3.inmatecanteen.com or use the lobby kiosk (Monday 8 a.m.-5 p.m., Tuesday through Friday 8 a.m.-10 p.m.). Cash kiosk deposits are capped at $300 per rolling 7-day period. No prepaid cards. Funds credit immediately.

See the full breakdown
Verified from Pay Tel Communications See our sources ›

Phone calls at High Point go through Pay Tel Communications. Set up an account at paytel.com or call 1-800-729-8355. Inmates use tablets for calls and secure messaging. All calls are monitored and recorded.

See the full breakdown
Verified from Guilford County Sheriff's Office See our sources ›

Personal mail: [Inmate Name], [Inmate ID], Facility ID 5084, PO Box 18247, Greensboro, NC 27419. Legal mail: [Inmate Full Name], [Inmate ID], Guilford County Detention - High Point, 507 E. Green Drive, High Point, NC 27260. Max 10 pages per envelope, up to 5 photos (max 5" x 7"). Paperback books (up to 5) ship directly from Amazon, Walmart, or Barnes & Noble.

See the full breakdown

Families Also Ask

6 of 7 questions

Q

How do I find someone at the High Point Detention Center?

Use the Police to Citizen inmate search at guilfordcountysheriff.policetocitizen.com/Inmates/Catalog. Search by name to confirm the person is in custody and to get their inmate ID number. You need that number for money deposits, mail, and visit registration.

Inmate Search
Q

When can I visit the High Point Detention Center?

In-person visits run Tuesday through Friday in two daily sessions: 8:30-10:00 a.m. and 7:30-9:00 p.m. There is no in-person visitation on Mondays, weekends, or holidays. Register at IWebVisit.com and wait 24 hours before scheduling.

Visitation
Q

How do I send money to someone at the High Point Detention Center?

Use IC Team3 / InmateCanteen. Deposit online at team3.inmatecanteen.com or at the lobby kiosk (Monday 8 a.m.-5 p.m., Tuesday through Friday 8 a.m.-10 p.m.). You need the person's inmate ID number.

Send Money
Q

How do phone calls work at the High Point Detention Center?

Calls go through Pay Tel Communications. Visit paytel.com or call 1-800-729-8355 to set up an account. Inmates also use tablets for secure messaging. All calls are monitored and recorded.

Phone Calls
Q

What is the mailing address for the High Point Detention Center?

Personal mail: [Inmate Full Name], [Inmate ID Number], Facility ID 5084, PO Box 18247, Greensboro, NC 27419. Legal mail: [Inmate Full Name], [Inmate ID Number], Guilford County Detention - High Point, 507 E. Green Drive, High Point, NC 27260.

Mail
Q

Can I do a video visit from home?

Yes. Remote video visits are available through IWebVisit.com on a personal smart device for a fee. Register first, wait 24 hours, then schedule through the platform. Up to 2 per day, 20 minutes each.

Visitation
Q

What is the High Point Detention Center?

The High Point Detention Center is a county jail in High Point, North Carolina, operated by the Guilford County Sheriff's Office. It opened in January 1990 as NC's first 'New Generation' direct supervision jail, with a capacity of 274 beds. It holds pre-trial detainees and sentenced inmates.

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All information on this page comes directly from official government and facility sources. How we verify information › Last verified July 8, 2026. Official source: guilfordcountync.gov/government/sheriffs-office/detention-centers ›