Send Money to Moore County Detention Center. JailATM Deposits
Use JailATM to deposit online, by phone, at the lobby kiosk, or by mailing a money order.
Stay Connected
Support Your Loved One in Moore County Detention Center, NC
Send photos and letters too
Overview
Moore County Detention Center uses JailATM for money deposits. You can deposit online at deposits.jailatm.com, call 877-810-0914, use the cash kiosk in the jail lobby, or mail a money order to PO Box 159, Carthage, NC 28327. Every deposit requires the person’s full legal name and inmate ID number. Money goes to their account for commissary purchases, phone time through NCIC, and other authorized items.
Online deposits accept debit and credit cards at deposits.jailatm.com.
In-person cash kiosk available in the jail lobby (cash, debit, or credit).
Mail a money order to: [Name and Inmate ID], Moore County Detention Center, PO Box 159, Carthage, NC 28327.
Always include the person's full legal name and inmate ID on every deposit.
Money funds commissary, NCIC phone/video costs, and authorized purchases.
Get the inmate ID from the Moore County roster at webapps.moorecountync.gov/dcn/.
How to Send Money Online
Go to deposits.jailatm.com. Search for Moore County Detention Center in North Carolina. You will need:
The person’s full legal name
Their inmate ID number
A debit or credit card
Enter the amount, confirm the service fee (shown before you pay), and submit. Deposits typically post within a few hours. JailATM sends you a confirmation when the funds arrive.
How to Deposit by Phone
Call JailATM at 877-810-0914. You can complete a deposit over the phone using a debit or credit card. Have the person’s name and inmate ID ready before you call.
Phone agents are available. If you prefer not to use the website, this is a direct option.
In-Person Lobby Kiosk
The jail lobby has a JailATM kiosk. You can use it to deposit cash, debit, or credit directly. This is useful if you do not have online access or prefer to deposit in person.
Moore County Detention Center lobby:
302 S McNeil Street, Carthage, NC 28327
Phone: (910) 947-2980
Mailing a Money Order
You can also mail a money order to the facility. Personal checks and cash are not accepted by mail.
Make the money order out to the person’s name and include their inmate ID on the memo line.
Mail to:
[Inmate Full Name and Inmate ID#]Moore County Detention CenterPO Box 159Carthage, NC 28327
Note: mailed money orders take longer to process than electronic deposits. Allow extra time, especially around weekends.
What You Always Need
Every deposit method requires the same two things:
Full legal name as it appears in the jail’s records
Inmate ID number from the Moore County roster
If the name or ID does not match the jail’s records exactly, the deposit may be held, rejected, or returned. Get the inmate ID by searching the Moore County inmate roster before you send money.
What the Money Covers
Funds deposited through JailATM go to the person’s jail account. They can use it for:
Commissary: snacks, hygiene items, clothing, reading glasses, and other approved items ordered through Oasis/JailCanteen (moorenc.jailcanteen.com)
Phone and video calls: NCIC call costs come from the account (see the phone calls guide)
Remote video visits: NCIC visit costs when you connect from home
Commissary orders go through Oasis/JailCanteen at moorenc.jailcanteen.com or jailcanteen.com. Orders cut off Sunday at 11:59 PM. A $5.95 processing fee applies per order, and delivery takes up to 10 days (once-per-week delivery schedule). Contact Oasis at 800-956-2747 or [email protected].
Fees
JailATM charges a service fee on deposits. The fee is displayed before you confirm any transaction, so there are no surprises. Fees vary by deposit method and amount.
What Happens If the Person Transfers
If the person transfers to another facility, the balance in their account may or may not transfer automatically. Contact JailATM at 877-810-0914 to ask about the balance and whether a refund or transfer is needed. Confirm the person’s location first by checking the Moore County roster.
Troubleshooting a Failed Deposit
If a deposit does not post:
Check the confirmation from JailATM to make sure the name and ID matched
Wait a few hours: processing can take time
Call JailATM at 877-810-0914 for status
Call the jail at (910) 947-2980 to confirm the person is still in custody and the ID number is correct
Most issues come from a name mismatch or incorrect inmate ID.
Families Also Ask
6 of 11 questions
Q
How do I send money to Moore County Detention Center?
Use JailATM. Deposit online at deposits.jailatm.com, call 877-810-0914, use the cash kiosk in the jail lobby, or mail a money order to PO Box 159, Carthage, NC 28327. Always include the person's full name and inmate ID.
Send Money
Q
What information do I need to send money?
You need the person's full legal name and their inmate ID number. Get the inmate ID from the Moore County roster at webapps.moorecountync.gov/dcn/.
Send Money
Q
How long does it take for money to post?
Online and phone deposits through JailATM typically post within a few hours. Money orders mailed to the facility take longer, especially around weekends.
Send Money
Q
Can I send cash by mail?
No. Personal checks and cash are not accepted by mail. Mail a money order only, made out to the person's name with the inmate ID on the memo line.
Send Money
Q
What does the money go toward?
Funds go to the person's jail account. They can use it for commissary (ordered through Oasis/JailCanteen), NCIC phone calls, and NCIC remote video visits.
Send Money
Q
How do I order commissary for someone at Moore County?
Commissary is ordered through Oasis/JailCanteen at moorenc.jailcanteen.com. Orders cut off Sunday at 11:59 PM, a $5.95 processing fee applies per order, and delivery takes up to 10 days. Call 800-956-2747 or email [email protected] with questions.
Send Money
Q
Is there a fee to send money through JailATM?
Yes. JailATM charges a service fee that is shown before you confirm any transaction. The fee varies by method and deposit amount.
Send Money
Q
What if the deposit doesn't go through?
Check the confirmation for name and ID accuracy, wait a few hours, then call JailATM at 877-810-0914. Also confirm the person is still in custody by checking the Moore County roster.
Send Money
Q
What happens to the money if the person transfers?
The balance may not transfer automatically. Call JailATM at 877-810-0914 to ask about the balance. You may need to request a refund or have funds forwarded to the new facility.
Send Money
Q
Where is the in-person kiosk?
The JailATM kiosk is in the jail lobby at 302 S McNeil Street, Carthage, NC 28327. It accepts cash, debit, and credit.
Send Money
Q
Are commissary and phone accounts separate?
NCIC handles phone and video call costs, and commissary is ordered through Oasis/JailCanteen. Funds deposited through JailATM go to the person's jail account, which covers both. Confirm with the jail at (910) 947-2980 if you have questions about how funds are split.