Send Money to Albany County Correctional Facility

Four Routes, Ranked by What They Cost You

The county lists the options without comparing them, so here they are side by side.

Route	Takes cash	Fee	Speed
Lobby kiosk, 24 hours	Yes	Not published	Immediate, but you have to travel
Access Corrections online	No, card only	Not published	Same day
Phone, 866-345-1884	No, card only	Not published	Same day
Money order by post	Money order	Nothing beyond the money order itself	Slowest, two legs

The kiosk is the only one that takes physical cash, which matters if you do not have a card or do not want a card transaction on a statement. The money order is the only one with no fee attached, and it pays for that by being the slowest.

The Kiosk in the Lobby

It sits in the lobby and it runs 24 hours a day, 7 days a week. It accepts cash, Mastercard or Visa.

That is genuinely unusual. Most county jails put a kiosk behind lobby opening hours, so a family arriving after work on a Sunday finds a locked door. Albany’s is available whenever you can get to the building on Albany Shaker Road in Colonie.

Bring the person’s ID number. Every deposit route here is keyed to it, and it is the same number that goes on an envelope.

Access Corrections, Online and by Telephone

Both the website and the phone line are Access Corrections, which is a Keefe Commissary Network product. The same 866-345-1884 number handles telephone deposits and the company’s own customer service.

Both routes are Mastercard or Visa only. No cash, no bank transfer, no debit card outside those networks.

A number worth not misreading: 866-345-1884 appears on the county’s corrections page directly beside a sentence about the jail’s bed count, which makes it look like a facility line. It is not. It belongs to Access Corrections, a company in St. Louis, Missouri, and nobody there can tell you anything about the jail itself.

The Money Order That Travels Through the Mailroom

A money order does not go to the jail. It goes into the same postal stream as the letters, to:

Albany County Correctional Facility
Inmate Name and ID#
P.O. Box 162
Clifton Park, NY 12065

The county says money orders are forwarded to the Correctional Facility from there, which is the important difference from a letter. A letter stops at Clifton Park and gets scanned. A money order carries on to the jail as a physical object.

That second leg is why this is the slowest route on the page. It is also why it is free: you are paying the postal service and the money order issuer instead of paying a deposit fee.

Care Packages Are a Separate System

Food and goods are not the same transaction as putting money on an account. Albany County directs families to My Care Pack to select and order a care package for delivery.

That is a catalogue purchase you make directly, not a credit on the person’s books that they spend themselves. If your intention is that they choose what they want, the deposit routes above are what you want instead.

Where the Fee Actually Shows Up

Named here so nobody has to go looking twice:

• No deposit fees. Not for the kiosk, not online, not by phone.
• No deposit limits. No per-transaction cap, no daily cap, no monthly cap.
• No statement of what the money covers, or whether the phone account is funded separately from commissary.
• No refund or transfer policy for what happens to a balance when somebody is moved or released.

Access Corrections shows its own fee at checkout once the facility is selected, so you will see the cost before you pay rather than after. For the limits and the account questions, the Business Office on 518-869-2606 is the number that can answer.