Broome runs three separate payment destinations with their own codes and phone lines, and paying into the wrong one does not reach your person. Send photos and letters too.
Send photos and letters too
Broome County publishes three payment destinations and they look similar enough to be confused. One is commissary, one is bail, and one is for civil matters that have nothing to do with the jail. Tablet and messaging credit is a fourth thing again, handled by the tablet vendor. Getting the right one first time saves a phone call and sometimes a refund.
| What you are paying for | Where it goes | Phone |
|---|---|---|
| Commissary and everyday spending | Access Corrections | 866-394-0490 |
| Bail | GovPayNet, payment location code 1657 | 1-877-392-2455 |
| Civil Division matters | GovPayNet, payment location code 5900 | 1-888-604-7888 |
Two of those are the same payment company under two different codes, which is exactly why people get them wrong. Code 1657 is bail. Code 5900 is not. The Civil Division handles evictions, judgments and property executions, and has nothing to do with somebody in the jail.
Deposits for everyday spending go through Access Corrections, part of the Keefe Group, either online or on 866-394-0490.
That account is what buys food, hygiene items and stationery from the jail commissary. If you want to check what a deposit has done or what a balance is, the jail’s own commissary office answers on 607-778-2344.
What the county does not publish: deposit fees, deposit limits, processing times, commissary spending caps, or what happens to a balance when somebody transfers or is released. None of that exists on the county site, and we are not going to reprint a directory site’s numbers for it. Access Corrections will state its own fee before you confirm a payment, which is the reliable place to see it.
This is the one that catches families out most often at Broome.
Commissary money does not pay for messaging, video visits or tablet time. Those run through the tablet vendor, under the GettingOut product, and are topped up there rather than through Access Corrections.
So if your person says they cannot message you, adding money to commissary will not change that. The two systems do not talk to each other. Video visits are bought by the incarcerated person through the tablet system, which means the credit has to be on the right side to begin with.
Bail at Broome County runs through GovPayNet, at payment location code 1657, with its own dedicated phone line on 1-877-392-2455.
It is a different system from commissary in every respect: different company, different code, different consequences. A bail payment is not money on somebody’s books, and money on somebody’s books does not get anybody out.
If a court has set bail, that code is the one you need. If you are looking at a GovPayNet page and the code reads 5900, stop, because that is Civil Division.
There is no mail-in deposit route published for this jail. The mailing address at P.O. Box 2047 is for letters.
Broome’s official Sheriff’s app puts commissary deposits and bail payment in the same place as inmate status and online mail. It is real and it is official, published for the Sheriff’s Office since July 2023.
It is also not required. Every route above works on the web on its own. The app’s value is having them in one list rather than four bookmarks, and on a phone that is worth something.
A newly admitted person has nothing on their books, and the first days are when commissary matters most: stamps, paper, soap, snacks. Two things make that easier.
Jail inquiries on 607-778-1911, option 2 answers the second question.
6 of 8 questions
Through Access Corrections, online or on 866-394-0490. That is the route the county names and links on its own corrections page. The jail's commissary office answers separately on 607-778-2344 if you need to check what a deposit has done.
Send MoneyIt is Broome County's GovPayNet code for bail. The phone line for it is 1-877-392-2455. Do not confuse it with code 5900, which is the Civil Division and handles evictions, judgments and property executions rather than anything to do with the jail.
Send MoneyBecause commissary and tablet credit are separate systems at this jail. Access Corrections funds commissary spending. Messaging, video visits and tablet time run through the tablet vendor and are topped up there. Money in one does nothing for the other.
Send MoneyBroome County does not publish them, and neither the fee, the limit, the processing time nor the commissary spending cap appears anywhere on the county site. Access Corrections shows its own fee before you confirm a payment, which is the reliable place to see it. We are not repeating figures from directory sites.
Send MoneyNo mail-in deposit route is published for Broome County. The P.O. Box 2047 address is for letters. Use Access Corrections for commissary and the GovPayNet route for bail instead.
Send MoneyNo, and they are not even the same company. Bail goes through GovPayNet under code 1657 and is about release. Commissary goes through Access Corrections and is about what somebody can buy inside. Paying one does not do the other.
Send MoneyNo. The app bundles commissary deposits, bail, inmate status and online mail in one place and it is genuinely official, but every one of those has a standalone web route. Use it if having them together suits you.
Send MoneyBroome County does not publish an answer, so we cannot give you one with confidence. It is worth asking, particularly at this jail, because the federal population has risen from 21 in 2024 to 52 by July 2026 and federal detainees can move on short notice. Commissary on 607-778-2344 is the place to ask.
Send MoneyThe other account, and the one commissary money does not reach.
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All information on this page comes directly from official government and facility sources. How we verify information › Last verified September 17, 2026. Official source: broomecountyny.gov/sheriff/corrections ›