Q
Who books the visit, me or them?
You do not. Broome County states that it is the responsibility of each incarcerated person to set up their own visiting times, so the arrangement happens inside the jail rather than through a family phone line or a web form. Appointments were dropped altogether in January 2023. You turn up during a window your person has already claimed.
Visitation
Q
Why do the visiting hours look different depending on where I read them?
Because two versions of the county's own page are in circulation. An older address still serves a 2023 copy of the schedule, complete with afternoon slots that no longer exist and a different visit allowance. The current page is on broomecountyny.gov, and it is the one carrying the 2026 reports. That is how we settled which is live.
Visitation
Q
Is the visiting schedule the same for everyone?
No, and this is the biggest thing families get wrong here. General housing has windows on all five weekdays, adding up to roughly 33 hours. The I/Max-Female track shares its schedule with Special Housing, D-Pod, Restricted and Medical, and that track runs Tuesday and Wednesday only, roughly 8 hours in total.
Visitation
Q
Where do I send a letter?
To P.O. Box 2047, Binghamton, NY 13902-2047, with the person's name on it. Not to 155 Lt. VanWinkle Drive, which is where the building is but not where post goes. Those two addresses being different is a common and avoidable mistake.
Mail & Photos
Q
Is there an online roster for Broome County?
The county does not publish one. Its own navigation points families at the VINE system for custody status instead, and it keeps two staffed phone routes for inmate records: 607-778-1911 and press 2 for jail inquiries, or Inmate Records directly on 607-778-6007.
Inmate Search
Q
Do I need the Sheriff's app?
No. It is a real, official app published for the Sheriff's Office and it does a lot of things in one place, including inmate status, bail, commissary deposits and sending mail. But every one of those has a standalone web route, and visits are arranged inside the jail regardless. Treat it as convenience, never as a required step.
Inmate Search
Q
How much visiting time is allowed each week?
Up to two hours a week in total, in sessions of no less than 30 minutes and no more than two hours. The time cannot be split across different days. Disciplinary offences can cost up to an hour of that weekly allowance.
Visitation
Q
Can I be turned away even though there is no appointment system?
Yes, on numbers. Between 8:00 AM and 2:30 PM the county caps the visiting area at ten adult visitors at any one time, first come first served. A daytime visit on a busy morning can fail for that reason alone, which is a good argument for the evening windows if your schedule allows.
Visitation