Q
Who provides phone service at the Cortland County Jail?
ViaPath, for phones and tablets. Set up an account on 866-516-0115 or at gettingout.com.
Phone Calls
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Phone Calls at Cortland County Jail
Phones and tablets at the Cortland County Jail run on ViaPath, and an account opened on 866-516-0115 is what lets the first call through. Connect with your loved one in minutes.
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Set Up Phone Calls for a Loved One in Cortland County Jail, NY
Create your phone account in minutes
Overview
The Cortland County Sheriff names ViaPath as the jail’s phone and tablet provider. Families set up an account by phone on 866-516-0115 or online at gettingout.com. Nobody can call in to the jail to reach someone held there. The jail itself answers on 607-756-4275.
Quick Facts
- 1 Phone and tablet provider: ViaPath
- 2 Set up by phone: 866-516-0115
- 3 Set up online: gettingout.com
- 4 No incoming calls
- 5 Jail line: 607-756-4275
- 6 Sheriff's office: 607-758-5599
- 7 Admission visits are arranged by phone
- 8 Check VINE if calls stop
ViaPath for Phones and Tablets
The Sheriff names ViaPath as the phone service provider at the Cortland County Jail, covering phone and tablet.
You can set up an account two ways:
- By phone: 866-516-0115
- Online: gettingout.com
Set It Up Before the First Call
A prepaid account on your side lets calls to your number go through. Open it as soon as you know where the person is held.
Calls Go One Way
Families cannot ring in to someone held at the jail. Calls go out only.
The Jail’s Own Numbers
| What | Number |
|---|---|
| Jail | 607-756-4275 |
| Sheriff’s office | 607-758-5599 |
The jail line is also how you arrange a noncontact admission visit for someone newly booked.
When Calls Stop
A move to another housing unit, a court date, a transfer to state prison, or a loss of privileges can all interrupt calls. VINE shows whether someone is still held.
What a Call Cannot Carry
Pigeonly sends printed photos and letters from your phone to the jail on Greenbush Street, for the hours between calls.
Families Also Ask
4 of 4 questions
Q
Can I call someone at the jail?
No. Calls go out only.
Phone Calls
Q
What is the jail's phone number?
607-756-4275. The Sheriff's office is 607-758-5599.
Phone Calls
Q
Why have the calls stopped?
A housing move, court date, transfer or loss of privileges can interrupt calls. Check VINE to see whether they are still held.
Phone CallsOther Guides for This Facility
Inmate Search
Cortland County Jail Inmate Search
The Sheriff's own link goes to VINE.
View Article Visitation
Visiting Cortland County Jail
Two hour-long visits a week, by housing unit.
View Article Mail & Photos
Cortland County Jail Mailing Address
c/o the jail, plain envelopes only.
View Article Send Money
Send Money to Cortland County Jail
Smart Deposit, a money order or the kiosk.
View ArticleStart Staying Connected
Search for your loved one and start sending photos, letters, and messages today.
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All information on this page comes directly from official government and facility sources. How we verify information › Last verified October 1, 2026. Official source: cortlandcountysheriffny.gov/correctionalFacility ›