Sending Money to Cortland County Jail

Three Routes

The Sheriff lists three ways to put money on a commissary account.

Route	How
Online	Smart Deposit (smartdeposit.com)
Money order by post	Payable to Sheriff Mark Helms, with the person’s name in the note section
Lobby kiosk	In the jail’s front lobby, with a valid driver’s license

The Money Order Is Made Out to the Sheriff

This is the detail that catches people out. The money order is payable to Sheriff Mark Helms, not to the person held. Their name goes in the note or memo section. It must be sent by U.S. mail to the jail, 54 Greenbush Street, Cortland, NY 13045.

Smart Deposit

Smart Deposit is the online route the Sheriff names. Search for the Cortland County Jail and the person’s name, and pay by card. Fees are shown before you confirm.

The Kiosk Needs a Driver’s License

The lobby kiosk is quick if you are already at the jail, but it asks for a valid driver’s license, so another form of ID may not work.

Care Packages Instead of Cash

Items can also go in as a care package through mycarepack.com. Someone on loss of privileges cannot receive one.

Bail and Phones Are Separate

The Sheriff has a separate page for paying bail, and phone credit runs through ViaPath. Neither comes out of commissary.

What Money Does Not Send

A deposit buys commissary. Pigeonly sends printed photos and letters from your phone to the jail, plain envelope, full name on the back.