Q
What is the address of the Cortland County Jail?
54 Greenbush Street, Cortland, NY 13045. The jail line is 607-756-4275.
Mail & Photos
Updated October 1, 2026
Verified from official government sources
Cortland County Jail, NY
Physical Address
54 Greenbush Street, Cortland, NY 13045
The county jail for Cortland County, run by the Sheriff on Greenbush Street in the city of Cortland, Central New York. Built in 1990 for 50 people, it now holds up to 80. Each housing block and dorm has two one-hour visiting slots a week, and mail must come in a plain envelope with the sender's full name.
Cortland County Jail
City
Cortland
County
Cortland County, New York
State
NY
Facility Type
County jail
Gender
Male and female
Capacity
80, built in 1990 for 50
Custody Levels
County jail, cellblocks and dormitories
Operator
Cortland County Sheriff's Office, Corrections Division
Address
54 Greenbush Street, Cortland, NY 13045
Phone
607-756-4275
Inmate Locator
Free Inmate Search ↗
i
Quick Facts
Two Visits a Week
- 1 Two one-hour contact visits a week.
- 2 Days set by block, dorm and bed number.
- 3 Sign in 10 minutes early with photo ID.
- 4 Two visitors at a time.
Finding Someone
- 1 The Sheriff's Inmate Search link opens VINE.
- 2 Jail line: 607-756-4275.
- 3 Cortlandt, Westchester is a different place.
- 4 New arrivals: one noncontact admission visit.
- 1 Name, c/o Cortland County Jail.
- 2 54 Greenbush Street, Cortland, NY 13045.
- 3 Sender's full name required.
- 4 No designs or perfume, or it is returned.
Money
- 1 Smart Deposit online.
- 2 Money order payable to Sheriff Mark Helms.
- 3 The person's name in the note section.
- 4 Lobby kiosk needs a driver's license.
Calls
- 1 ViaPath for phones and tablets.
- 2 Set up on 866-516-0115 or gettingout.com.
- 3 No incoming calls.
- 4 Sheriff's office: 607-758-5599.
The Building
- 1 Built in 1990 for 50 people.
- 2 Dormitories added in 2014.
- 3 Capacity now 80.
- 4 Every contact visit is videotaped.
How It Works
1
Search by Name
Enter your loved one's full legal name - the name on their official ID - for the most accurate match.
2
Locate Their Facility
Find their current location, facility name, and housing details - updated from official government records.
3
Get Contact Details
See the facility address, phone number, visitation hours, and the steps to get in touch.
4
Start Connecting
Send photos, letters, and set up phone access - all through Pigeonly, built for families like yours.
Articles for This Facility
Visitation
Two Hours a Week, by Bed Number
Each block and dorm has its own two slots.
View Article Inmate Search
The Search Link Opens VINE
And Cortland is not Cortlandt.
View Article Send Money
Payable to the Sheriff
Smart Deposit, a money order, or the kiosk.
View Article Phone Calls
ViaPath, 866-516-0115
Phones and tablets, set up from outside.
View Article Mail & Photos
Plain Envelope, Full Name
Designs and perfume get mail sent back.
View ArticleWhat You Need to Know
Cortland County Sheriff: Visitation Information
See our sources ›
Two one-hour contact visits a week, on days set by the person's block or dorm. Visitors sign in at least 10 minutes early with photo ID, two at a time. New arrivals can have one noncontact admission visit, arranged on 607-756-4275.
See the full breakdown New York VINE
See our sources ›
The Sheriff's Inmate Search link opens New York VINE, which searches by name. For a fresh arrest, call the jail on 607-756-4275. Cortlandt, a town in Westchester, is a different place.
See the full breakdown Cortland County Sheriff: Commissary
See our sources ›
Smart Deposit online, a money order payable to Sheriff Mark Helms with the person's name in the note section, or the lobby kiosk with a valid driver's license.
See the full breakdown Cortland County Sheriff: Mail and Phone
See our sources ›
ViaPath runs phones and tablets. Families set up an account on 866-516-0115 or at gettingout.com, and calls go out only.
See the full breakdown Cortland County Sheriff: Mail and Phone
See our sources ›
Letters go to the person, c/o Cortland County Jail, 54 Greenbush Street, Cortland, NY 13045. The sender's full name is required, and envelopes with designs or perfume are returned.
See the full breakdownFamilies Also Ask
6 of 6 questions
Q
How often can I visit?
Two one-hour contact visits a week, on the days set for the person's block or dorm.
Visitation
Q
How do I send mail?
To the person's name, c/o Cortland County Jail, 54 Greenbush Street, Cortland, NY 13045, in a plain envelope with your full name on the back.
Mail & Photos
Q
Who is a money order made out to?
Sheriff Mark Helms, with the person's name in the note section, sent by U.S. mail.
Send Money
Q
Who provides phone service?
ViaPath. Set up an account on 866-516-0115 or at gettingout.com.
Phone Calls
Q
Is there an inmate roster?
No. The Sheriff's Inmate Search link opens New York VINE, which searches by name.
Inmate SearchOther Facilities in New York
More Articles
Start Staying Connected
Search for your loved one and start sending photos, letters, and messages today.
Search for Your Loved OneFree Inmate Search
All information on this page comes directly from official government and facility sources. How we verify information › Last verified October 1, 2026. Official source: cortlandcountysheriffny.gov/correctionalFacility ›