Two visits a day are allowed here, which makes the free lockbox at the prison itself a better deal than it looks. Send photos and letters too.
Send photos and letters too
Every New York prison deposit runs through JPay, so nothing about the mechanics here is specific to Greene County. What is worth knowing at Coxsackie is that the free routes are genuinely usable: the posted lockbox costs nothing if you have the right slip, and the lockbox at the prison itself costs nothing at all, which pairs well with a facility that allows two visits in a day.
The free posted route has a prerequisite, and skipping it is why deposits go astray.
A money order sent to the Miami lockbox must travel with a JPay deposit slip issued by the facility. The slip carries the coding that ties your money to the right person at the right prison. Without it, the lockbox has an instrument and no reliable way to place it.
The slips come from inside. The person requests them and posts them out, so ask for several at once rather than one at a time.
| Method | Cost | Speed | Needs |
|---|---|---|---|
| Money order or check to the lockbox | Free | Slowest | A facility deposit slip |
| Online, app or phone through JPay | $1.75 to $4.75 | Fast | A card |
| MoneyGram, in cash | $4.00 | Fast | Receive code 1317 |
| The lockbox at the prison, on a visit day | Free | Fast | To be there |
JPay
PO Box 531190
Miami, FL 33153
Cap: $999.99 per money order or check. Larger amounts split across instruments.
JPay’s own channels take card payments and post fastest, for $1.75 to $4.75 depending on the amount. The phone line is 1-800-574-5729.
MoneyGram receive code 1317, a flat $4.00 at an agent. This is the cheapest fast route for a family without a bank card.
Every New York prison keeps a lockbox for deposits made in person, with no fee.
This is worth more at Coxsackie than at most prisons. Because two visits a day are allowed here, a family already making the trip to Greene County can visit, deposit for free, and visit again, all in one journey.
It funds a single commissary account. New York runs commissary on a fortnightly cycle: a buy every two weeks, funds permitting and no disciplinary restriction in the way.
There is no phone account to fund. New York made all calls free on August 1, 2025. If you still hold a prepaid balance with the provider from before that date, you can ask for it back.
New York inspects incoming mail for exactly this, and Directive 4422 names cash, checks and money orders among the things staff look for.
Money found in the post is returned to sender, with a JPay deposit slip enclosed to show how it should have been sent. Nothing is lost, but weeks are, and the letter may be held up with it.
Families conflate sending money with sending goods, and at Coxsackie the second one has a wrinkle.
New York moved to approved vendors only. Packages ship from a vendor by USPS, FedEx or UPS. Nothing may be brought to a visit or posted by a family member. DOCCS publishes a disapproved vendor list rather than an approved one, so the check before ordering is that your vendor is not on it.
Statewide volume limits: three food packages a month, no more than 40 pounds combined, and two non-food packages a year.
The wrinkle here: some unit types are excluded from packages entirely under Directive 4911. Coxsackie carries four special units, including a Residential Mental Health Unit and a Regional Medical Unit. Confirm with the person which unit they are in before ordering anything, because the answer may change what is allowed.
Coxsackie’s Regional Medical Unit takes people transferred in from other prisons for care.
If that is why your person is here, the account still follows them, but the deposit slips you are holding are for Coxsackie. When they return to their home facility, check the lookup before the next deposit and get fresh slips.
6 of 8 questions
Two routes cost nothing. A money order posted to the JPay lockbox at PO Box 531190, Miami, FL 33153, which needs a deposit slip from the facility and is the slowest option. Or the lockbox at the prison itself on a visit day, which is free and immediate.
Send MoneyA slip issued by the facility carrying the coding that matches your money to the right person at the right prison. The incarcerated person requests them and posts them out to you. Ask for several at once, because a money order reaching Miami without one is difficult to untangle.
Send MoneyMoney orders and checks to the lockbox are capped at $999.99 each, so larger amounts have to be split. New York publishes no separate weekly or monthly limit on how much an account can receive.
Send MoneyNo. New York inspects incoming mail for cash, checks and money orders under Directive 4422, and anything found is returned to sender with a JPay deposit slip enclosed. The money is not lost but weeks are, and the letter may be delayed with it.
Send MoneyNot any more. New York made all calls from state prisons free on August 1, 2025, so there is no phone balance to maintain. If you funded a provider account before that date, you can request a refund of whatever is left on it.
Phone CallsMoneyGram, receive code 1317, takes cash at an agent for a flat $4.00. That is the cheapest fast route without a card, and much quicker than posting a money order to Miami and waiting.
Send MoneyOnly through an approved vendor, shipped by USPS, FedEx or UPS. Family members cannot post packages or bring them to a visit. The limits are three food packages a month at 40 pounds combined and two non-food a year, and DOCCS publishes a disapproved vendor list rather than an approved one.
Mail & PhotosIt can. Directive 4911 excludes some unit types from the package programme entirely, and Coxsackie carries four special units including a Residential Mental Health Unit and a Regional Medical Unit. Confirm which unit your person is in before ordering anything.
Mail & PhotosTwo prisons, one town, and one digit between their numbers.
View ArticleWednesdays are new, and two visits a day are allowed.
View ArticleFree since August 2025, with nothing left to fund.
View ArticleBox 999, not Box 200, and not Route 9W.
View ArticleSearch for your loved one and start sending photos, letters, and messages today.
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All information on this page comes directly from official government and facility sources. How we verify information › Last verified September 16, 2026.