How do calls work at the Delaware County Jail?
They are collect only, through GTL. Call 1 (877) 650-4249 with problems.
Phone CallsPhones at the Delaware County jail are collect only, so a phone that refuses collect calls leaves letters as the only way in. Connect with your loved one in minutes.
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Phones at the Delaware County Jail are collect only, normally on from 8 AM to 9:45 PM, and calls are recorded. Problems with calls go to Global Tel Link (GTL) on 1 (877) 650-4249. Tablets also allow 20-minute video chats.
The phones in each housing unit are collect only. If your phone does not accept collect calls, the person can only reach you by letter.
For problems with calls, contact Global Tel Link (GTL) on 1 (877) 650-4249.
People held can make video chats of up to 20 minutes on tablets.
If your phone won’t take GTL’s collect calls, letters are how you stay in touch. Pigeonly lets you write one on your phone, then prints it and mails it to the Delaware County jail.
3 of 3 questions
They are collect only, through GTL. Call 1 (877) 650-4249 with problems.
Phone CallsThen the person can only reach you by letter until that changes.
Phone CallsYes, video chats of up to 20 minutes on tablets.
Phone CallsThe Sheriff's search, or VINE.
View ArticleWeekend times set by housing unit.
View ArticlePhoebe Lane, and store-printed photos.
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All information on this page comes directly from official government and facility sources. How we verify information › Last verified October 8, 2026. Official source: delawarecountysheriffny.gov/correctionalfacility ›