Because this prison handles intake and transit, timing a deposit matters more here than at a settled placement. Send photos and letters too.
Send photos and letters too
JPay handles deposits for all 41 New York prisons, so the routes and the fees are the same here as anywhere. The wrinkle at Green Haven is timing rather than mechanics. This is an intake and in-transit prison, so the person you are depositing for may not be here in a fortnight, and the slowest route is the one most likely to be overtaken by a move.
The free posted route will not work without it.
A money order sent to the Miami lockbox has to travel with a JPay deposit slip issued by the facility. The slip carries the coding tying your money to the right person at the right prison. Without it the lockbox has an instrument and no reliable way to place it.
Slips come from inside. The person requests them and posts them out, so ask for several at once, particularly here, where a transfer may mean you need slips for somewhere else before long.
| Method | Cost | Speed | Needs |
|---|---|---|---|
| Money order or check to the lockbox | Free | Slowest | A facility deposit slip |
| Online, app or phone through JPay | $1.75 to $4.75 | Fast | A card |
| MoneyGram, in cash | $4.00 | Fast | Receive code 1317 |
| The lockbox at the prison, on a visit day | Free | Fast | To be there |
JPay
PO Box 531190
Miami, FL 33153
Cap: $999.99 per money order or check. Split larger amounts across instruments.
JPay’s own channels take card payments and post fastest, for $1.75 to $4.75 by amount. The phone line is 1-800-574-5729.
MoneyGram receive code 1317, a flat $4.00 at an agent. The cheapest fast route without a bank card.
Every New York prison keeps a lockbox for in-person deposits, with no fee. If you are already driving to Stormville, this is free and immediate.
Bear in mind Green Haven allows one visit a day, so unlike Coxsackie there is no visit-deposit-visit pattern to exploit here.
Green Haven is an intake facility and a transit point. Directive 0053 says it sends, receives and temporarily houses people moving between facilities or going to court.
The account itself follows the person, so money is not lost. What can go wrong is slower than that:
If they are only here in transit, a fast electronic route is worth the fee.
A single commissary account. New York runs commissary on a fortnightly cycle: a buy every two weeks, funds permitting and no disciplinary restriction in the way.
There is no phone account to fund. New York made all calls free on August 1, 2025. A prepaid balance left over from before that date can be refunded on request from the provider.
Directive 4422 has staff inspect incoming mail for cash, checks and money orders.
Money found in the post is returned to sender with a JPay deposit slip enclosed, showing how it should have been sent. Nothing is lost, but weeks are, and the letter may be held with it.
Not mail, not money, and the rules are their own.
Family members cannot post packages to Green Haven. New York moved to approved vendors only, shipping by USPS, FedEx or UPS, and nothing can be brought to a visit.
Statewide limits: three food packages a month, no more than 40 pounds combined, and two non-food packages a year.
DOCCS publishes a disapproved vendor list rather than an approved one, so the check is that your vendor is not on it.
Green Haven carries a Special Housing Unit, a protective custody unit, an Intermediate Care Program and a Residential Crisis Treatment Program, and Directive 4911 excludes some unit types from packages entirely. Confirm the unit before ordering.
6 of 8 questions
A money order posted to the JPay lockbox at PO Box 531190, Miami, FL 33153, which costs nothing but needs a deposit slip from the facility and is the slowest option. The lockbox at the prison itself on a visit day is also free and lands immediately.
Send MoneyBecause Green Haven handles intake and houses people in transit, so your person may not be here in a fortnight. The account follows them, so money is not lost, but the deposit slips you hold are for Green Haven and the next ones need to be for wherever they go. Ask for spares while they are still here.
Send MoneyMoney orders and checks to the lockbox cap at $999.99 each, so larger amounts split across instruments. New York publishes no separate weekly or monthly limit on what an account can receive.
Send MoneyNo. Directive 4422 has staff inspect incoming mail for cash, checks and money orders, and anything found is returned to sender with a JPay deposit slip enclosed. The money comes back but weeks are lost, and the letter may be delayed with it.
Send MoneyYes, and it is free. Every New York prison keeps a lockbox for in-person deposits with no fee. Note that Green Haven permits one visit a day, so unlike Coxsackie you cannot visit, deposit and visit again on the same trip.
Send MoneyNot any more. New York made all state prison calls free on August 1, 2025, so there is no phone balance to maintain. If you funded a provider account before that date, you can request a refund of what is left.
Phone CallsMoneyGram with receive code 1317 takes cash at an agent for a flat $4.00. It is the cheapest fast route without a card and considerably quicker than posting a money order to Miami, which matters at a prison where people move.
Send MoneyOnly through an approved vendor shipping by USPS, FedEx or UPS. Families cannot post packages or bring them to a visit. The limits are three food packages a month at 40 pounds combined and two non-food a year, and DOCCS publishes a disapproved vendor list rather than an approved one. Confirm the unit first, because some unit types are excluded entirely.
Mail & PhotosIntake and transit, so the answer may not hold.
View ArticleThe earliest start nearby, and a pause for the 10:30 count.
View ArticleFree since August 2025, with nothing left to fund.
View ArticleOne address for everything, and no P.O. Box at all.
View ArticleSearch for your loved one and start sending photos, letters, and messages today.
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All information on this page comes directly from official government and facility sources. How we verify information › Last verified September 16, 2026.