Ontario County Jail Inmate Search (Canandaigua, NY) | Pigeonly
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Ontario County Jail Inmate Search

The Ontario County jail sits in the County Complex in Canandaigua, and New York VINE or a call to the jail tells you whether someone is held there. Start with the search below.

Overview

The Ontario County Correctional Facility at 3045 County Complex Dr., Canandaigua, NY 14424, is the county jail for Ontario County. New York VINE searches it by name, and the jail answers on 585-396-1800. The county’s Central Arraignment Process court also runs from the jail.

Quick Facts

  • 1 3045 County Complex Dr., Canandaigua, NY 14424
  • 2 Jail line: 585-396-1800
  • 3 Also 315-781-1966
  • 4 New York VINE searches by name
  • 5 Officially the Ontario County Correctional Facility
  • 6 Arraignment court runs from the jail
  • 7 Staff cannot discuss medical matters
  • 8 Property must be collected within 10 days of a state transfer

Search VINE

New York VINE searches county jails by first and last name and can alert you when someone’s custody status changes.

To check by phone, call the jail on 585-396-1800 or 315-781-1966.

The Facility

The Ontario County Correctional Facility is at 3045 County Complex Dr. in Canandaigua. Jail operations and the county’s Central Arraignment Process (CAP) court both run from the building.

Medical Questions

Health privacy law means staff cannot discuss a person’s medical care with anyone else, with some exceptions for minors. The Medical Unit has a physician, a nurse practitioner, a director of nursing and three full-time nurses, and a dentist is on site once a month.

Property

A person can release their property to someone else at any time, all of it at once. Both the person held and the person picking up sign the release form.

Anyone sent to state prison must have their property collected within 10 days of the transfer, or it is disposed of.

Letters to the County Complex

Once VINE shows they’re held at 3045 County Complex Dr., you know where letters go. Pigeonly prints a letter you type on your phone and mails it there for them.

Families Also Ask

4 of 4 questions

Q

How do I find someone in the Ontario County Jail?

Search New York VINE by name, or call the jail on 585-396-1800.

Inmate Search
Q

Where is the Ontario County Jail?

3045 County Complex Dr., Canandaigua, NY 14424. Its official name is the Ontario County Correctional Facility.

Inmate Search
Q

Can the jail tell me about someone's health?

No. Health privacy law prevents staff from discussing a person's medical care, with some exceptions for minors.

Inmate Search
Q

What happens to property after a transfer to state prison?

It must be picked up within 10 days of the transfer, or it is disposed of.

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All information on this page comes directly from official government and facility sources. How we verify information › Last verified October 8, 2026. Official source: ontariocountyny.gov/DocumentCenter/View/175/General-Information-Guide ›