Phone Calls at Ontario County Jail

Collect calls from the Ontario County jail cannot reach a cell phone until a Securus account is set up, so families on mobiles need to open one first. Connect with your loved one in minutes.

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Overview

People at the Ontario County Jail can call collect, but not to cell phones unless an account is set up ahead of time with Securus, on 800-844-6591 or securustech.net. Incoming calls are not accepted and staff cannot pass on messages. Tablets are available.

Quick Facts

1 Collect calls out
2 No calls to cell phones without an account
3 Securus: 800-844-6591
4 Or securustech.net
5 No incoming calls
6 Staff cannot pass messages
7 Call blocks removed on 800-844-6591
8 Tablets available

Collect Calls, but Not to Cell Phones

People held can call collect to anyone willing to accept the charges. They cannot call a cell phone unless an account has been set up ahead of time.

The phone company is Securus: securustech.net or 800-844-6591.

No Incoming Calls

Incoming calls are not accepted, and staff cannot pass on messages.

Blocked Calls

If collect calls from the jail are not reaching your home phone, call 800-844-6591 to have the collect call block removed.

Tablets

Tablets are available for people held.

Words That Don’t Need a Securus Account

Calls can’t reach a cell phone until a Securus account is set up, and the jail takes no incoming calls. Pigeonly prints a letter you type on your phone and posts it to the jail, so your news still gets through.