Q
Who provides phone service at the Steuben County Jail?
ViaPath, through ConnectNetwork, which lists AdvancePay Phone for the jail.
Phone Calls
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Phone Calls at Steuben County Jail
Calls from the Steuben County Jail run on ViaPath, and an AdvancePay account opened on your side is what lets them reach your phone. Connect with your loved one in minutes.
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Overview
Phone service at the Steuben County Jail runs through ViaPath. ConnectNetwork lists AdvancePay Phone for the jail, a prepaid account families open to receive calls. ViaPath also delivers scanned letters to the person’s tablet. Nobody can call in.
Quick Facts
- 1 Phone provider: ViaPath (ConnectNetwork)
- 2 AdvancePay: a prepaid account in your name
- 3 Scanned letters arrive on the tablet
- 4 No incoming calls
- 5 Jail: 607-622-3906
- 6 Sheriff's office: 607-622-3901
- 7 Check the Sheriff's search if calls stop
- 8 Money is a separate Access Corrections account
ViaPath AdvancePay
ViaPath’s ConnectNetwork lists AdvancePay Phone for the Steuben County NY jail. AdvancePay is a prepaid account in your name that pays for calls from the jail to your number.
Open it on ConnectNetwork as soon as you know where the person is held.
Tablets Carry the Mail
Letters sent to the Syracuse scanning box are delivered to the person’s tablet, through ViaPath. That makes the tablet the place your letters land, not the phone.
Calls Go One Way
You cannot call in to someone held at the jail.
Numbers Worth Saving
| What | Number |
|---|---|
| Jail | 607-622-3906 |
| Sheriff’s office | 607-622-3901 |
| Access Corrections (money) | 866-345-1884 |
When Calls Stop
A move to another unit, a court date, a transfer or a sanction can interrupt calls. The Sheriff’s Incarcerated Individuals Search and VINE show whether someone is still held.
Between Calls
Pigeonly sends printed letters and photos from your phone to the scanning box, so there is something on the tablet between calls.
Families Also Ask
4 of 4 questions
Q
Can I call someone at the jail?
No. Calls go out only.
Phone Calls
Q
Do letters arrive on the tablet?
Yes. Personal mail sent to the Syracuse scanning box is delivered to the person's tablet.
Phone Calls
Q
What is the jail's phone number?
607-622-3906. The Sheriff's office is 607-622-3901.
Phone CallsOther Guides for This Facility
Inmate Search
Steuben County Jail Inmate Search
Bath, New York, not Angola, Indiana.
View Article Visitation
Visiting Steuben County Jail
Register each week, by housing unit.
View Article Mail & Photos
Steuben County Jail Mailing Address
Letters to Syracuse, packages to Bath.
View Article Send Money
Send Money to Steuben County Jail
Access Corrections, or a money order by Tuesday.
View ArticleStart Staying Connected
Search for your loved one and start sending photos, letters, and messages today.
Search for Your Loved OneFree Inmate Search
All information on this page comes directly from official government and facility sources. How we verify information › Last verified October 1, 2026. Official source: steubencountyny.gov/425/Jail ›