Suffolk names its phone vendor and stops there, publishing no setup steps and no rates for either of its jails. Create your phone account in minutes.
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This is a thinner page than we would like, and that is Suffolk’s doing rather than ours. The county names Securus Technologies for inmate telephone service and publishes nothing else: no account steps, no rates, no call limits, no monitoring policy. What we can add comes from the vendor side, where this facility is listed with its own code.
The county names Securus Technologies and links the vendor’s site.
That is the entirety of it. No account creation steps. No per-minute rate. No maximum call length. No policy on monitoring or recording. No guidance on blocking or unblocking a number. No mention of international calls.
We looked in the Sheriff’s complete site index, which runs to 80 pages, and in the county’s own material. It is not there.
The family side of a Securus arrangement is a prepaid account, the AdvanceConnect product, funded in advance so that calls to your number are paid for when they arrive. That is the standard route and the one to ask for.
The vendor publishes no Suffolk County facility listing and no Suffolk rate, so even on that side there is nothing facility specific to give you. Its rate lookup requires a login.
Ask what a call costs when you open the account. It is the only reliable moment to find out.
JPay, a company in the same group as Securus, lists both Suffolk jails on its own site with their own facility codes. Yaphank is 06705. Riverhead is 06704.
Each listing shows one incarcerated individual kiosk inside the facility, and three services:
Email is sold in stamps, published in bundles that run from five for 1 dollar 25 up to fifty for 12 dollars 50. Outbound messages, the ones your person sends you, are 25 cents each.
Video products appear in the pricing blocks on those pages without a linked service row, so we are not going to tell you video messaging works here. Treat it as unconfirmed.
JPay’s own page for Yaphank publishes Riverhead’s address and phone number. It shows 100 Center Drive, Riverhead, NY 11901. The Yaphank address, 200 Glover Drive, does not appear on it anywhere.
That matters for one specific reason: if you are using a vendor page to work out where to drive or where to post something, this one will send you to the wrong building. Never take Yaphank’s address from JPay. The county’s own material, and the mail page in this guide, are the sources for that.
It is also a reasonable illustration of why vendor listings are worth cross-checking. They are usually right about the service and not always right about the facility.
Three vendors families often expect at a New York county jail are confirmed absent.
We checked ViaPath Technologies and its ConnectNetwork and GettingOut products, and read the full New York facility directory on that system. It runs from Steuben through Sullivan to Tioga with no Suffolk entry at all. Also not found: TouchPay, ICSolutions, Smart Communications and TextBehind.
So if a page tells you to set up a ConnectNetwork account for Suffolk County, it is wrong.
Worth considering at this jail specifically, because visiting here has real friction: an online registration, a six digit number the county does not publish, a phone reservation, and no visiting at all on Sundays or Mondays.
Email through the kiosk system needs none of that. It costs a stamp, your person can reply for 25 cents, and it does not require anyone to be approved before the first message.
For billing or account problems, the vendor handles those directly.
6 of 8 questions
Securus Technologies. Suffolk County names the vendor and links its site, and publishes nothing further, so there are no county-published setup steps, rates or call limits for either of its jails.
Phone CallsNeither Suffolk County nor the vendor publishes a rate for this facility. The vendor has no Suffolk facility listing at all, and its rate tool requires a login. Ask when you open the account, which is the only reliable moment to find out. We are not repeating a figure from a directory site.
Phone CallsOpen a prepaid AdvanceConnect account with Securus Technologies, tied to the phone number the calls will come to, and fund it in advance. That is the standard family-side product and the one to ask for by name.
Phone CallsYes. JPay lists Yaphank under facility code 06705 with a kiosk inside and an email service. Messages are bought as stamps, in bundles starting at five for 1 dollar 25, and replies from your person cost 25 cents each. It needs no approval process, which makes it the lowest friction way to stay in touch here.
Phone CallsIt is an error on the vendor's page, and a consequential one. JPay's Yaphank listing publishes 100 Center Drive, Riverhead, and does not show 200 Glover Drive anywhere. Anyone using it to work out where to drive or post would go to the wrong building. Take Yaphank's address from the county, not from JPay.
Phone CallsUnconfirmed. Video products appear in the pricing blocks on the vendor's Suffolk pages without a linked service row, which is not enough to say the service is available here. We would rather flag that than tell you to buy something that may not exist at this facility.
Phone CallsNo. We read the full New York facility directory on that system and there is no Suffolk entry in it: the list runs from Steuben through Sullivan to Tioga with Suffolk absent. TouchPay, ICSolutions, Smart Communications and TextBehind are all absent too. If a page tells you to set up a ConnectNetwork account here, it is wrong.
Phone CallsSuffolk County publishes no monitoring or recording policy, and neither does the vendor for this facility. Assume calls are monitored, as is standard across correctional telephone systems, but treat the specifics as unconfirmed here rather than taking another site's version as fact.
Phone CallsDeposits run through a different product in the same group.
View ArticleEmail skips the registration friction entirely.
View ArticleConfirm the building before trusting any vendor address.
View ArticleThe county's address, which the vendor pages get wrong.
View ArticleSearch for your loved one and start sending photos, letters, and messages today.
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All information on this page comes directly from official government and facility sources. How we verify information › Last verified September 17, 2026. Official source: suffolkcountysheriffsoffice.com/inmate-mail-phone-and-resources ›