How to Send Money to North Central Correctional Complex | Pigeonly
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How to Send Money to North Central Correctional Complex

JPay through ConnectNetwork handles inmate deposits at NCCC. Online deposits post within hours. Money orders are accepted but take longer.

Overview

North Central Correctional Complex uses JPay through the ConnectNetwork platform for inmate money deposits. You can send money online at connectnetwork.com using a debit or credit card, or mail a money order. Deposits go into the inmate’s trust account for commissary purchases. Phone call funding runs through a separate ConnectNetwork account. Call (740) 387-7040 if you need help with a specific deposit or to confirm current rules.

Quick Facts

  • Online deposits: go to connectnetwork.com, search for the inmate by name or ODRC number, and pay with a debit or credit card.
  • Money orders are also accepted. Call (740) 387-7040 for the current mailing address and instructions.
  • Funds go into the inmate's trust account for commissary purchases.
  • Phone account funding is separate from commissary deposits. See the Phone Calls guide for phone funding steps.
  • Fees apply to all deposits. You'll see the fee before confirming any online transaction.
  • If a deposit doesn't post after 24 hours, check connectnetwork.com for transaction status or call (740) 387-7040.

Online Deposit via ConnectNetwork (JPay)

Online deposits are the fastest option and typically post within a few hours.

  1. Go to connectnetwork.com and log in or create an account.
  2. Search for the inmate by full legal name or ODRC offender number.
  3. Choose a deposit amount and pay with a debit or credit card.
  4. Review the fee before confirming. Complete the transaction and save the confirmation.

If the funds don’t appear within 24 hours, log back into connectnetwork.com to check the transaction status, then contact ConnectNetwork support or call NCCC at (740) 387-7040 if the issue isn’t resolved.

Money Order by Mail

Money orders are accepted but take longer than online deposits. Call (740) 387-7040 first to get the current mailing address and any required documentation before sending. Instructions for money orders can change, and sending one without the right paperwork causes it to be returned.

Do not send cash. Make the money order payable as directed by the facility.

What the Money Covers

Deposits go into the inmate’s trust account. From there, the inmate can:

  • Shop at the weekly commissary (food, hygiene products, writing supplies, clothing items)
  • Pay medical or dental co-pays
  • Access approved educational materials

Phone credits are funded separately through your ConnectNetwork account. See the Phone Calls guide for those steps.

Deposit Limits and Restrictions

ODRC-contract facilities may have monthly or per-transaction deposit limits. Call (740) 387-7040 to confirm current limits before sending a large amount.

If the inmate has court-ordered fines, restitution, or fees, a portion of each deposit may be automatically garnished. The inmate can ask their case manager about any garnishment orders so you both know how much of each deposit is available for commissary.

When a Deposit Doesn’t Post

If an online deposit doesn’t appear after 24 hours:

  • Log into connectnetwork.com and check the transaction under your account history.
  • Contact ConnectNetwork support through their website.
  • If the issue continues, call NCCC at (740) 387-7040 and ask the business office to look up the deposit.

Returned money orders are usually caused by missing documentation. Confirm the required paperwork before mailing again.

Families Also Ask

6 of 8 questions

Q

How do I send money to an inmate at North Central Correctional Complex?

Go to connectnetwork.com and use JPay to deposit online with a debit or credit card. Money orders are also accepted. Call (740) 387-7040 for money order instructions.

Send Money
Q

How long does an online deposit take to post?

Online deposits through connectnetwork.com typically post within a few hours. If funds don't appear after 24 hours, check your account at connectnetwork.com, then call NCCC at (740) 387-7040.

Send Money
Q

Does the money I send cover phone calls?

No. Commissary deposits go into the inmate's trust account. Phone credits are funded through your personal ConnectNetwork account. See the Phone Calls guide for how to fund phone time at NCCC.

Send Money
Q

Is there a deposit limit at NCCC?

ODRC-contract facilities have deposit limits that can change. Call (740) 387-7040 to confirm the current limit before sending a large amount.

Send Money
Q

What happens if the inmate has fines or restitution?

A portion of each deposit may be automatically garnished to cover court-ordered obligations. The inmate's case manager can explain any garnishment orders on the account.

Send Money
Q

What does commissary money cover?

Commissary purchases (food, hygiene, writing supplies, clothing, etc.), medical and dental co-pays, and other approved expenses inside the facility.

Send Money
Q

Can I mail a money order to NCCC?

Yes. Call (740) 387-7040 first to get the current mailing address and required documentation. Missing paperwork causes the money order to be returned. Do not send cash.

Send Money
Q

What if my deposit was returned?

Contact ConnectNetwork support at connectnetwork.com, then call NCCC at (740) 387-7040. For returned money orders, confirm that all required documentation was included before mailing again.

Send Money

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All information on this page comes directly from official government and facility sources. How we verify information › Last verified July 6, 2026.