How to Send Money to Oklahoma State Penitentiary: JPay Guide | Pigeonly
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How to Send Money to Oklahoma State Penitentiary

JPay is the only approved commissary vendor for Oklahoma DOC facilities. Here are the fastest ways to get funds to an inmate at OSP.

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Overview

Oklahoma Department of Corrections facilities use JPay as the exclusive commissary and money transfer vendor. You can deposit funds online, by phone, or at a JPay kiosk inside the facility. Transfers from out-of-state accounts and non-NFCU cards may take 3 to 5 business days, while NFCU debit cards and local payments usually post within 1 to 3 business days.

3 Ways to Send Money

Ways to Send Money

Fastest

Online at jpay.com

Create a free account, search for the facility, and pay with a debit or credit card.

By phone

Call JPay customer support and pay with a debit or credit card.

Facility kiosk

Deposit cash or use a debit card at the JPay kiosk during a visit.

1-3 days

NFCU / in-state cards

3-5 days

Out-of-state cards

$0

Cash or check accepted

Ways to Send Money

Online, jpay.com

Create a free account at jpay.com. Search for Oklahoma State Penitentiary, enter the inmate’s name and ID number, and choose a payment method. You’ll get a confirmation email with a tracking number.

By Phone

Call JPay customer support and pay with a debit or credit card. Have the inmate’s name and ID number ready.

Facility Kiosk

If you’re visiting in person, you can deposit cash or use a debit card at the JPay kiosk in the facility lobby. The kiosk prints a receipt right away.

Payment Methods and Timing

MethodTypical posting time
NFCU debit card1 to 3 business days
Local debit / credit card1 to 3 business days
Out-of-state card or bank3 to 5 business days

JPay releases funds to the inmate’s commissary account once the transaction clears. Weekends and holidays don’t count as business days.

Fees

JPay charges a small service fee for each transaction. Fees vary by payment method and amount. The fee shows up before you confirm the transaction on the website or app.

Limits

  • No daily or weekly deposit limits are published for this facility.
  • Large deposits may get flagged for review. If you need to send a large sum, contact JPay support in advance.

Restrictions

Don’t send cash by mail. Personal checks and money orders are not accepted. JPay is the exclusive commissary vendor for Oklahoma DOC facilities.

What the Inmate Sees

Once funds clear, the inmate can use them for commissary purchases like snacks, hygiene products, and stationery. Commissary orders are typically processed once a week.

Payment Issues

If a payment is stuck or rejected, check the tracking number in your JPay account first. Common causes include an incorrect inmate ID number or a card mismatch. If the issue isn’t resolved within 5 business days, contact JPay customer support.

Contact

  • JPay website: jpay.com
  • JPay customer support: (800) 546-0483
  • Oklahoma State Penitentiary: (918) 423-4700

Families Also Ask

6 of 6 questions

Q

How do I send money to an inmate at OSP?

Use JPay at jpay.com. Create an account, search for the inmate by name and ID number, and pay with a debit or credit card. Funds typically post within 1 to 3 business days for in-state cards.

Send Money
Q

Can I send cash or a check?

No. Personal checks and cash are not accepted. Use JPay's online portal, phone line, or the facility kiosk with a debit or credit card.

Send Money
Q

How long does it take for the inmate to receive the money?

In-state cards usually post within 1 to 3 business days. Out-of-state transfers may take 3 to 5 business days. Weekends and holidays don't count as business days.

Send Money
Q

Is there a fee?

Yes. JPay charges a small service fee per transaction. The fee shows up before you confirm the payment.

Send Money
Q

Can I send money from the kiosk during a visit?

Yes. There's a JPay kiosk in the facility lobby where you can deposit cash or use a debit card during visiting hours.

Send Money
Q

What happens if the payment is rejected?

Check your JPay account for the tracking number first. Common issues include an incorrect inmate ID number. If the problem persists after 5 business days, contact JPay support at (800) 546-0483.

Send Money

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All information on this page comes directly from official government and facility sources. How we verify information › Last verified June 23, 2026.