300 min/month through TRULINCS. Email through CorrLinks, but the person must invite you first.
Create your phone account in minutes
The Federal Bureau of Prisons uses TRULINCS for both phone calls and email at FCI Gilmer. Phone calls go through the TRUFONE system: outbound only, 300 minutes per month, 15 minutes per call maximum. Email goes through CorrLinks at corrlinks.com, but the person inside must send you an invitation before you can exchange messages. You cannot call or email into the facility without this setup.
The BOP uses a system called TRULINCS, and the phone component is called TRUFONE. Calls are outbound only: the person at FCI Gilmer calls you. You cannot call into the facility to reach them.
Each BOP inmate gets 300 minutes of phone time per month. Individual calls are limited to 15 minutes each. Your phone number must be on their approved call list, which the person submits to their case manager.
All calls are monitored and recorded by the BOP except properly established legal calls.
BOP email runs through CorrLinks at corrlinks.com. You can set up a free CorrLinks account, but you cannot send the first message. The person inside must send you an invitation from the TRULINCS email terminal at FCI Gilmer. Once you accept, you can exchange messages through CorrLinks.
Create your CorrLinks account now at corrlinks.com so you are ready when the invitation arrives. Messages are subject to monitoring.
Make sure your number is on the person’s approved call list. The list must be submitted by the person to their case manager before calls can go through. Contact FCI Gilmer at (304) 462-7591 with questions about the phone system.
5 of 5 questions
Calls go through TRULINCS/TRUFONE. The person calls you from inside the facility. They get 300 minutes per month and each call is limited to 15 minutes. Your number must be on their approved call list.
Phone CallsNo. Calls are outbound only. The person has to call you. Make sure your number is on their approved call list.
Phone CallsCreate a free account at corrlinks.com. Then wait for the person inside to send you an invitation through the TRULINCS terminal at FCI Gilmer. Once you accept, you can exchange emails. You cannot initiate contact from the outside.
Phone CallsYes. All TRUFONE calls and CorrLinks emails are subject to BOP monitoring and recording, except properly set up legal communications.
Phone CallsBOP inmates receive 300 minutes of phone time per month. Individual calls are capped at 15 minutes each.
Phone CallsFund their account through MoneyGram or Western Union.
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All information on this page comes directly from official government and facility sources. How we verify information › Last verified June 19, 2026.