Send Money to Eastern Kentucky Correctional Complex. Access Corrections Guide | Pigeonly
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How to Send Money to Eastern Kentucky Correctional Complex

EKCC uses Access Corrections (Keefe Group) for inmate deposits. Send funds online at accesscorrections.com or contact the facility for money order instructions.

Overview

Eastern Kentucky Correctional Complex uses Access Corrections, operated by the Keefe Group, for inmate account deposits. This is confirmed on the official Kentucky DOC payment services page. To send money, go to accesscorrections.com, select Kentucky DOC, and enter the inmate’s name and KY DOC number. For money order mailing instructions, contact the facility at (606) 743-2800. Funds go to the inmate’s account for commissary, phone calls through Securus, and any approved tablet services.

Quick Facts

  • Kentucky DOC uses Access Corrections (Keefe Group) for inmate deposits at EKCC.
  • Send funds online at accesscorrections.com.
  • You need the inmate's full legal name and KY DOC number for every deposit.
  • For money order mailing instructions, call the facility at (606) 743-2800.
  • Write the inmate's full name and KY DOC number on the memo line of every money order.
  • Do not send cash in the mail.
  • EKCC does not use JPay.

What You Need Before You Send

Before starting a deposit, have two things ready: the inmate’s full legal name and their KY DOC number.

The DOC number is the most important piece. Without it, your deposit may go to the wrong account or be held while staff sort it out. If you don’t have the DOC number, look it up using KOOL at kool.corrections.ky.gov. Search by name and the record will show the DOC number, current facility, and sentence details.

How to Send Money Online

Go to accesscorrections.com and create an account if you don’t have one. Once logged in, select Kentucky DOC as the agency and enter the inmate’s name and DOC number to find their account.

Choose your deposit amount and payment method. Access Corrections accepts credit and debit cards for online transactions. Online deposits typically post to the inmate’s account faster than mailed money orders.

How to Send Money by Money Order

A specific mailing address for money orders was not published on the official EKCC pages we verified. Call the facility at (606) 743-2800 and ask for the business office to get current money order mailing instructions.

If you do send a money order, write the inmate’s full legal name and KY DOC number on the memo line. Do not send cash.

Does EKCC Use JPay?

No. Eastern Kentucky Correctional Complex uses Access Corrections (Keefe Group), not JPay. Some other Kentucky DOC facilities use JPay, but EKCC is not one of them. Always confirm the correct payment platform on corrections.ky.gov before sending money to any KDOC facility.

What the Money Is Used For

Once funds post to the inmate’s account, they can spend them at commissary on food, hygiene products, clothing, and other approved items. The account also covers the cost of outgoing phone calls through Securus and any approved media available through the tablet system.

If Your Deposit Does Not Show Up

If you sent a deposit online and it hasn’t posted after two business days, contact Access Corrections customer support and have your transaction confirmation number ready. If you mailed a money order, allow extra time for delivery and processing. If you are still having trouble, call EKCC at (606) 743-2800 and ask for the business office.

Families Also Ask

5 of 5 questions

Q

How do I send money to someone at Eastern Kentucky Correctional Complex?

EKCC uses Access Corrections (Keefe Group) for inmate deposits. Go to accesscorrections.com, select Kentucky DOC, and enter the inmate's full name and KY DOC number to deposit online. For money order mailing instructions, call the facility at (606) 743-2800.

Send Money
Q

What is Access Corrections?

Access Corrections is the inmate account and commissary deposit service used by Kentucky DOC facilities, including Eastern Kentucky Correctional Complex. It is operated by the Keefe Group. You can send money online at accesscorrections.com. Funds go to the inmate's account for commissary, Securus phone calls, and tablet media.

Send Money
Q

What information do I need to send money to EKCC?

You need the inmate's full legal name and their KY DOC number. If you do not have the DOC number, search for it at kool.corrections.ky.gov. Without the correct DOC number, your deposit may be delayed or go to the wrong account.

Send Money
Q

Does EKCC use JPay?

No. Eastern Kentucky Correctional Complex uses Access Corrections (Keefe Group), not JPay. Always confirm the correct payment platform at corrections.ky.gov before sending any money to a KDOC facility.

Send Money
Q

Can I mail a money order to EKCC?

A specific money order mailing address was not published on the official EKCC pages. Call the facility at (606) 743-2800 and ask for the business office to get current instructions before mailing. Write the inmate's full name and KY DOC number on the memo line of any money order.

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All information on this page comes directly from official government and facility sources. How we verify information › Last verified June 14, 2026.