Randolph County Detention Center is a co-ed county jail in Asheboro, North Carolina, operated by the Randolph County Sheriff's Office. After a $23 million expansion, the facility now holds up to 422 people in medium to maximum security. It's not the same as Randolph Correctional Center, which is a separate state prison. This guide covers how to find someone on the official roster, schedule visits through iWebVisit, send money through JailATM, set up Pay Tel phone calls, and mail letters to the Greensboro scan-and-forward PO Box. All data is verified from Randolph County.
City
Asheboro
County
Randolph County
State
NC
Facility Type
county jail
Gender
Male and Female
Capacity
422
Custody Levels
Pretrial and Sentenced
Operator
Randolph County Sheriff's Office
Address
811 New Century Drive, Asheboro, NC 27205
Phone
(336) 318-6625
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Search the official roster by name to confirm they're in custody. The inmate ID is required for money deposits and mail.
View ArticleVideo visits run 7 days a week through iWebVisit. In-person pod visits may also be available. Call before you go.
View ArticleDeposit online at deposits.jailatm.com, use the 24/7 lobby kiosk, or mail a money order. You need the inmate ID for every deposit.
View ArticlePay Tel handles calls at Randolph County. Calling hours are 10:00 AM to 10:00 PM. Tablet messaging is also available.
View ArticlePersonal letters go to PO Box 18247 in Greensboro with Facility ID 5165. Books and legal mail go to the Asheboro address.
View ArticleSearch the Randolph County roster at legacyweb.randolphcountync.gov/sheriff/ConfinedInmatesByName.aspx. Search by name to confirm the person is in custody. The roster shows mugshots, charges, case numbers, and bond information. JavaScript must be enabled. Write down the inmate ID number: you need it for deposits and mail. If someone doesn't appear, call (336) 318-6625.
See the full breakdownVideo visits run 7 days a week through iWebVisit at iwebvisit.com: 10:00-10:45 AM, 1:00-3:45 PM, and 6:30-9:45 PM. Cost is $6 for 15 minutes or $12 for 30 minutes. Schedule at least 24 hours in advance. In-person pod visits may also be available on a rotation schedule. Call (336) 318-6625 before traveling to confirm in-person visits are active.
See the full breakdownRandolph County uses JailATM for deposits. Send money online at deposits.jailatm.com, call 877-810-0914, or use the 24/7 lobby kiosk at 811 New Century Drive. Kiosk fees: $3 cash, 10% credit/debit (min $3.25). You can also mail a money order to the facility. Funds cover commissary through Kimble's Food by Design and Pay Tel phone time.
See the full breakdownPhone calls at Randolph County go through Pay Tel Communications. Set up an account at paytel.com or call 800-729-8355. Calling hours are 10:00 AM to 10:00 PM. Tablet messaging is available through inteleMESSAGE by Pay Tel at $0.50 per message. The inmate must send the first message. All calls are monitored and recorded.
See the full breakdownPersonal letters go to PO Box 18247, Greensboro, NC 27419. Include the inmate ID and Facility ID Number 5165. Mail is scanned digitally and originals are destroyed. Max 10 pages, 8.5" x 11", blue or black ink only. Books and legal mail go to 811 New Century Drive, Asheboro, NC 27205. Getting the address wrong means letters won't arrive.
See the full breakdown6 of 7 questions
Use the official inmate roster at legacyweb.randolphcountync.gov/sheriff/ConfinedInmatesByName.aspx. Search by name to confirm the person is in custody. The roster shows mugshots, charges, case numbers, and bond information. JavaScript must be enabled. If you can't find someone, call (336) 318-6625.
Inmate SearchRemote video visits are available 7 days a week through iWebVisit at iwebvisit.com. Sessions cost $6 for 15 minutes or $12 for 30 minutes. In-person pod visits may also be available on a pod rotation schedule. Call (336) 318-6625 to confirm whether in-person visits are active before traveling.
VisitationUse JailATM at deposits.jailatm.com. You can also use the 24/7 lobby kiosk at the facility or mail a money order to 811 New Century Drive, Asheboro, NC 27205. Make the money order out to the inmate's name and include their inmate ID in the memo. Do not send cash.
Send MoneyCalls go through Pay Tel Communications. Set up an account at paytel.com or call 800-729-8355. Calling hours are 10:00 AM to 10:00 PM. Tablet messaging is also available through inteleMESSAGE by Pay Tel at $0.50 per message.
Phone CallsPersonal letters: [Inmate Full Name], [Inmate ID#], Randolph County Detention Center, Facility ID Number 5165, PO Box 18247, Greensboro, NC 27419. Books and legal mail: [Inmate Full Name], [Inmate ID#], Randolph County Detention Center, 811 New Century Drive, Asheboro, NC 27205.
MailRandolph County Detention Center is the county jail for Randolph County, North Carolina, located at 811 New Century Drive in Asheboro. It is operated by the Randolph County Sheriff's Office and holds up to 422 people in medium to maximum security. The facility holds men and women ages 16 and older, both pretrial and sentenced. It should not be confused with Randolph Correctional Center, which is a separate state prison.
AboutNo. Randolph County Detention Center at 811 New Century Drive in Asheboro is the county jail run by the Randolph County Sheriff's Office. Randolph Correctional Center is a separate state prison operated by the North Carolina Department of Adult Correction. They are different facilities with different contact information and rules.
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All information on this page comes directly from official government and facility sources. How we verify information › Last verified July 8, 2026. Official source: randolphcountync.gov/373/Detention-Center ›