Wake County Detention Center is a county jail in Raleigh, NC, operated by the Wake County Sheriff's Office under Sheriff Willie Rowe. The detention division spans two locations: the main facility at 3301 Hammond Road and the John H. Baker Jr. Public Safety Center at 330 S. Salisbury St. downtown. Together they hold up to 1,574 people. This guide covers how to find someone using the Police-2-Citizen portal, how video visits work (Monday through Thursday only), how to deposit money through Access Corrections, phone calls through GettingOut, and the two-address mail system. All data is verified from the Wake County Sheriff's Office.
City
Raleigh
County
Wake County
State
NC
Facility Type
county jail
Gender
Male and Female
Capacity
1574
Custody Levels
Pretrial and Sentenced
Operator
Wake County Sheriff's Office
Address
3301 Hammond Road, Raleigh, NC 27610
Phone
(919) 773-7930
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View ArticleAll visits are video only, Monday through Thursday at 3301 Hammond Road. No visits Friday, Saturday, or Sunday. Must schedule 24 hours ahead.
View ArticleDeposit online at accesscorrections.com, at an in-person kiosk, or by mailing a money order. Kiosk cash is available immediately.
View ArticleCalls run through GTL/ViaPath (GettingOut). Set up a free account at gettingout.com, add your number, and fund it so they can call you.
View ArticlePersonal mail goes to P.O. Box 247, Phoenix, MD 21131. Legal mail uses two separate Raleigh P.O. Boxes depending on which facility houses the person.
View ArticleFind someone at Wake County Detention Center using the Police-2-Citizen portal at wakeso.policetocitizen.com/Inmates. Search by name to confirm custody and location. Write down the inmate ID number: you need it for every deposit and every piece of mail you send.
See the full breakdownWake County Detention does not offer in-person contact visits. All visits are video only at 3301 Hammond Road, Monday through Thursday, 9 a.m. to 1:30 p.m. and 4 p.m. to 6:30 p.m. No visits on Friday, Saturday, Sunday, or Wake County holidays. Schedule at least 24 hours ahead by calling (919) 857-9103.
See the full breakdownDeposits go through Access Corrections (GTL/ViaPath). Send money online at accesscorrections.com, at an in-person kiosk at either facility during business hours, or by mailing a money order or certified check made payable to the inmate's full name. Mailed funds are held in escrow for 14 days. Kiosk cash is available right away.
See the full breakdownPhone service runs through GTL/ViaPath (GettingOut). Calls are outbound only: the person inside calls you. Create a free GettingOut account at gettingout.com, add your phone number, and keep money on the account. Digital messaging is also available through the GettingOut app. Call (919) 773-7930 to confirm current rates.
See the full breakdownPersonal mail is handled through GTL's scan-and-forward system. Address letters and photos to: Wake County Detention NC / [Inmate Full Name, Inmate ID Number] / P.O. Box 247 / Phoenix, MD 21131. Legal mail uses a separate Raleigh P.O. Box and goes directly to the facility. Always include the inmate's ID number or your mail may not reach them.
See the full breakdown6 of 8 questions
Use the Police-2-Citizen inmate search portal at wakeso.policetocitizen.com/Inmates. Search by name to confirm the person is in custody and get their inmate ID number. You need that number for deposits and mail.
Inmate SearchAll visits are video only and run Monday through Thursday, 9 a.m. to 1:30 p.m. and 4 p.m. to 6:30 p.m. There are no visits Friday, Saturday, Sunday, or on Wake County holidays. You must schedule at least 24 hours in advance by calling (919) 857-9103.
VisitationUse Access Corrections at accesscorrections.com. You can also deposit at the in-person kiosk at 330 S. Salisbury St. or 3301 Hammond Road, Monday through Friday 9 a.m. to 4 p.m. Money orders and certified checks may also be mailed; call (919) 773-7930 for the current mailing address.
Send MoneyPhone calls run through GTL/ViaPath (GettingOut). Calls are outbound only, so the person inside calls you. Set up a GettingOut account at gettingout.com, add your number, and fund it. Call (919) 773-7930 to confirm current rates.
Phone CallsPersonal mail goes to a scan-and-forward address in Phoenix, MD: Wake County Detention NC / [Inmate Full Name, Inmate ID Number] / P.O. Box 247 / Phoenix, MD 21131. The facility name and state must appear on the first line. Mail is scanned and delivered digitally.
MailYes. Legal mail for Hammond Road goes to: [Inmate's Full Name], Wake County Detention Center, P.O. Box 2479, Raleigh, NC 27602-2479. Legal mail for the Baker Public Safety Center goes to: [Inmate's Full Name], Public Safety Center, P.O. Box 2419, Raleigh, NC 27602.
MailThe main facility is at 3301 Hammond Road, Raleigh, NC 27610. A satellite facility called John H. Baker Jr. Public Safety Center is at 330 S. Salisbury St., Raleigh, NC 27602. All video visits take place at the Hammond Road location, regardless of where the person is housed.
AboutThe Wake County Detention Division holds up to 1,574 people across both facilities: the main Hammond Road location and the Baker Public Safety Center downtown.
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All information on this page comes directly from official government and facility sources. How we verify information › Last verified July 8, 2026. Official source: wake.gov/departments-government/sheriffs-office-willie-rowe-sheriff/divisions/detention ›