Send Money to Wake County Detention. Access Corrections Deposits
Use Access Corrections online or at a kiosk, or mail a money order payable to the inmate's full name.
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Overview
Wake County Detention Center uses Access Corrections (a GTL/ViaPath service) for money deposits. You can send money online at accesscorrections.com any time, visit an in-person kiosk at either facility during business hours, or mail a money order or certified check made payable to the inmate’s full name. Mailed funds are held in a 14-day escrow before they become available. Cash deposits at kiosks are available right away.
Quick Facts
Money service: Access Corrections (GTL/ViaPath) at accesscorrections.com.
Online deposits available 24 hours a day, 7 days a week.
In-person kiosk at 330 S. Salisbury St. (Baker Public Safety Center): Monday through Friday, 9 a.m. to 4 p.m.
In-person kiosk at 3301 Hammond Road, 1st Floor Visitation Window: Monday through Friday, 9 a.m. to 4 p.m. (call to confirm this kiosk is still active).
By mail: money orders, certified checks, or payroll checks made payable to the inmate's full name. No personal checks.
Mailed funds are held in escrow for 14 days before the person can use them.
Kiosk cash deposits are available immediately.
Money funds commissary, phone time through GettingOut, and authorized purchases.
Call (919) 773-7930 for the current mailing address for money orders.
Option 1: Online at accesscorrections.com
Online is the fastest way to send money and works any time, day or night.
Steps:
Go to accesscorrections.com.
Create a free account or log in if you already have one.
Search for Wake County Detention Center.
Enter the person’s full name and inmate ID number.
Enter the amount you want to send and your payment information.
Review the fees shown before you confirm. Fees vary by deposit amount.
Submit the deposit.
You will get a confirmation by email. Save it in case you need to troubleshoot.
If you do not have the inmate ID number, look it up first on the Police-2-Citizen portal at wakeso.policetocitizen.com/Inmates.
Option 2: In-Person Kiosk
Two kiosk locations accept cash deposits:
Location
Address
Hours
Baker Public Safety Center
330 S. Salisbury St., Raleigh, NC 27602
Mon-Fri, 9 a.m. to 4 p.m.
Hammond Road (1st Floor Visitation Window)
3301 Hammond Road, Raleigh, NC 27610
Mon-Fri, 9 a.m. to 4 p.m.
Call (919) 773-7930 to confirm the Hammond Road kiosk is currently active before making a trip specifically for that location.
Kiosk deposits are credited immediately. Bring the person’s full name and inmate ID number with you.
Option 3: Mail a Money Order
You can mail a money order, certified check, or payroll check to the facility. Personal checks are not accepted.
Make the instrument payable to the inmate’s full legal name, not to the facility.
For the current mailing address for money orders, call (919) 773-7930. The Sheriff’s Office can confirm where mailed funds should be sent.
Important: Mailed funds are held in a 14-day escrow period before the person can access them. If they need money quickly, use the online or kiosk option instead.
What the Money Covers
Money deposited through Access Corrections goes into the person’s trust account. From there it can be used for:
Commissary: snacks, hygiene products, writing supplies, and other approved items available at the facility
Phone time: GettingOut (GTL/ViaPath) draws from the same account for phone calls, depending on how the facility configures the accounts
Other authorized purchases: postage, copy fees, and similar items
Call (919) 773-7930 to confirm whether phone and commissary share the same account or use separate balances at Wake County Detention.
Fees
Access Corrections charges a service fee on every deposit. The fee varies by deposit amount and payment method. The current fee is displayed before you confirm your transaction. There is no way to avoid the fee; it is how the service is funded.
Troubleshooting a Failed Deposit
If your deposit did not go through or does not appear on the person’s account:
Check your confirmation email from Access Corrections. If you got a confirmation, the transaction was submitted.
Wait a few hours: processing can take time, especially with card deposits.
Log into your Access Corrections account and check the transaction history.
If the deposit was charged but the funds have not appeared after 24 hours, contact Access Corrections customer support through their website.
If you still cannot resolve it, call Wake County Detention at (919) 773-7930 and ask for help from the detention finance office.
What Happens If the Person Is Transferred or Released
If the person transfers to a different facility, contact Access Corrections to find out whether the funds transfer with them or need to be refunded. If they are released, remaining funds on the account may be returned to the sender or disbursed to the individual, depending on facility policy. Call (919) 773-7930 for specific details on how Wake County handles releases.
Account Limits and Restrictions
Wake County Detention may cap the amount a person can hold in their trust account at any given time. Call (919) 773-7930 to ask about any active account limits before you send a large deposit. If the account is already at the limit, your deposit may be returned.
People who have court-ordered financial obligations (fines, restitution, child support) may have a portion of their account balance deducted automatically. This is handled at the facility level.
Families Also Ask
6 of 12 questions
Q
How do I send money to someone at Wake County Detention?
Use Access Corrections at accesscorrections.com. You can also visit an in-person kiosk at 330 S. Salisbury St. or 3301 Hammond Road on weekdays from 9 a.m. to 4 p.m., or mail a money order made payable to the inmate's full name.
Send Money
Q
What information do I need to make a deposit?
The person's full name and inmate ID number. Look up the ID number on the Police-2-Citizen portal at wakeso.policetocitizen.com/Inmates if you don't have it.
Send Money
Q
How fast does the money arrive?
Online and kiosk deposits are typically credited the same day or within a few hours. Mailed money orders are held in a 14-day escrow before the person can use the funds.
Send Money
Q
Can I mail cash?
No. Do not mail cash. Use money orders, certified checks, or payroll checks made payable to the inmate's full name. Personal checks are also not accepted.
Send Money
Q
Are there fees to send money?
Yes. Access Corrections charges a service fee that varies by deposit amount and payment method. The fee is shown before you confirm your transaction.
Send Money
Q
Where are the in-person kiosks?
330 S. Salisbury St. (Baker Public Safety Center) and 3301 Hammond Road, 1st Floor. Both are open Monday through Friday, 9 a.m. to 4 p.m. Call (919) 773-7930 to confirm the Hammond Road kiosk is active before making a trip there specifically.
Send Money
Q
What can the person use the money for?
Commissary items (snacks, hygiene, writing supplies), phone time through GettingOut, and other authorized purchases. Call (919) 773-7930 to confirm whether phone and commissary share the same account.
Send Money
Q
What if my deposit didn't go through?
Check your Access Corrections confirmation email, wait a few hours, and review your transaction history in your account. If the charge went through but funds never appeared, contact Access Corrections support. Then call (919) 773-7930 if it's still unresolved after 24 hours.
Send Money
Q
What happens to the money if the person is transferred?
Contact Access Corrections directly to ask about fund transfers. Call (919) 773-7930 to ask how Wake County handles account balances when someone moves to a different facility.
Send Money
Q
Is there a limit on how much I can send?
There may be an account balance cap. Call (919) 773-7930 to ask about current limits before making a large deposit.
Send Money
Q
Where do I mail a money order?
Call (919) 773-7930 to get the current mailing address for money orders. Make the instrument payable to the inmate's full legal name.
Send Money
Q
Can I send money to someone at the Baker Public Safety Center using the same process?
Yes. Access Corrections serves both Wake County facilities. Use the same process regardless of which location houses the person.