Get the Control Number First
Every route except cash at the window works better with the Inmate Control Number, and the online one will not proceed without it.
It sits in the second column of any result in the county lookup. Write it down once and you will use it for money, for phone access and on every envelope.
The Four Routes
The lobby kiosk
The fastest option if you are in Syracuse.
- Open daily, 7:30 AM to 10:30 PM
- Takes cash in exact amounts, and credit cards
- A flat 4 dollar fee for each deposit
- Bring the person’s full name and date of birth
The kiosk is in the Justice Center lobby. Because the fee is per deposit rather than a percentage, one larger deposit costs the same as one small one, which is worth knowing if you were planning to send a little each week.
Online, through SmartDeposit
- Go through smartdeposit.com
- You need the full name, the Inmate Control Number, and the facility code SYR
- Available at any hour
The facility code is the part people get wrong. SYR is Syracuse, and it is not the same entry as the county’s other jail in Jamesville.
The bail cashier window
Since 3 April 2026 this window takes money only. Walk-in packages ended on that date, and books and magazines are no longer accepted at the front desk either. Any exact amount of cash can be dropped off.
Its hours are narrower than the kiosk’s:
| Days | Hours |
|---|
| Monday to Friday | 10:00 AM to 12:00 PM, and 5:00 PM to 7:00 PM |
| Saturday, Sunday and holidays | 10:00 AM to 11:00 AM, and 5:00 PM to 7:00 PM |
Those windows are narrow, and they are not the same as the kiosk hours. The kiosk is open far longer.
By post
A money order of 100 dollars or less can be mailed to the facility. Personal cheques are refused. The envelope rules on the mail guide apply, including the cell number, and a money order in an envelope without one comes back with it.
Commissary, and When It Arrives
Commissary orders are delivered to the pods on Monday, Wednesday and Friday. Money that lands after an order window waits for the next delivery day.
For commissary specifically the county also names Access Corrections at accesscorrections.com, and a phone line on 1-866-345-1884.
Stamps and envelopes are commissary items here, because they cannot be posted in. If you want your person to be able to write back, money on the account is how that happens.
If the Account Is Empty
The county has a published threshold for this. Someone is treated as indigent when their balance has been 1 dollar or less for seven consecutive days in a row, at which point basic supplies are provided.
There is also a rule worth knowing if your person loses commissary privileges as a disciplinary measure: legal supplies are still available, including pens, legal pads and stamps. Losing commissary does not cut off their ability to write to a court or a lawyer.
Anyone held in segregation does not have access to their commissary account at all while they are there.
Bail Is a Different System
Bail does not go through the kiosk or SmartDeposit. It runs through the county’s payment portal, and the code depends on which court set it:
| Court | Payment location |
|---|
| County Court | govpaynow.com/gps/user/plc/1799 |
| Family Court | govpaynow.com/gps/user/plc/1800 |
| City, Town and Village courts | govpaynow.com/gps/user/plc/1790 |
Those three codes are one digit apart and they are entirely different destinations. Check which court is named on the person’s record in the lookup, in the Court Name column, before paying anything.
If a Deposit Has Not Appeared
If a deposit has not appeared and you need to know why, Custody Administration is on 315-435-1709.