Visiting here rotates by floor, so the cell number your person is housed in decides which of the five daily rounds you are allowed to attend. You can be connected with your loved one in minutes.
Connect with your loved one in minutes
Visits at the Justice Center are in person and contact, which is becoming rare in New York county jails. They run three days a week in five rounds, and the round you are entitled to depends on the floor your person is housed on. Getting that wrong is the most common reason a family drives to Syracuse and is turned away.
| Round | Time |
|---|---|
| One | 11:00 AM to 12:00 PM |
| Two | 12:15 PM to 1:15 PM |
| Three | 1:30 PM to 2:30 PM |
| Four | 4:00 PM to 5:00 PM |
| Five | 5:30 PM to 6:30 PM |
There is a gap between round three and round four. Nothing runs between 2:30 and 4:00.
The schedule is not the same on all three days, and it is organised by floor.
| Day | Rounds one to four | Round five |
|---|---|---|
| Tuesday | 2nd and 3rd floors | Not running |
| Wednesday | 2nd and 3rd floors | 4th and 5th floors, and unit 5B |
| Thursday | The whole facility | Unit 5B |
So a person on the 4th floor has exactly one option in the week on Wednesday evening, plus Thursday during the day. A person on the 2nd floor has far more.
Where to find the floor. Run the lookup and read the Cell column. The first character is the floor: 2A-17 is the 2nd, 4C-19 is the 4th, 5BSH3 is the 5th and sits in the 5B group that has its own slot.
Registration is not optional and it is not done at the door on arrival.
There is no visitor application to file, no form number, and no approval to wait on. That is genuinely different from the state prison system, where a visitor form and a background check come first. Here the barrier is timing rather than paperwork.
Children are allowed, with documentation that has to be the original.
The list is specific, and it is longer than most:
Visits are contact visits. Physical contact is limited to a brief hug and kiss at the beginning and at the end, and nothing in between.
Other rules that get people removed:
Bringing contraband into the building is not a house rule. It is a criminal charge under New York Penal Law 205.20.
Video visits run through ICSolutions and cost 7.50 dollars for 30 minutes. They are not available to anyone held in administrative or punitive segregation.
If your person has been sentenced, they may no longer be at the Justice Center. Onondaga County’s second jail is the Onondaga County Correctional Facility at 6660 East Seneca Turnpike in Jamesville, about seven miles out, on 315-435-5581.
Its visiting schedule is completely different from this one and it runs on different days.
6 of 9 questions
Tuesday, Wednesday and Thursday. There is no visiting on Friday, Saturday, Sunday or Monday. Within those three days there are five rounds between 11:00 AM and 7:00 PM, with a break between 2:30 and 4:00 when nothing runs.
VisitationBecause the schedule rotates by floor. Rounds one to four serve the 2nd and 3rd floors on Tuesday and Wednesday, then the whole building on Thursday. Round five serves the 4th and 5th floors on Wednesday and unit 5B on Wednesday and Thursday. Your person's floor is the first character of the cell number in the county lookup.
VisitationYes, at least one hour before you arrive, and registration opens four hours before the round. You can do it at www.ICSolutions.com or at the Justice Center front desk. There is no application form and no approval process, so the only thing standing between you and a visit is the clock.
VisitationOne a day and two a week, with the week counted from Monday. Two visitors can go in at a time, and a child counts as one of the two. So a parent bringing one child has used both places.
VisitationYes, with an original birth certificate for anyone 17 or under. A photocopy will not be accepted. A child under 16 has to be with a parent or legal guardian, and a 16 or 17 year old coming with anyone else needs notarised parental consent as well as the birth certificate.
VisitationYes, which is becoming uncommon in New York county jails. Physical contact is limited to a brief hug and kiss at the start and at the end of the visit. For the rest of it everyone stays seated, and cross visiting with other people's visitors is not allowed.
VisitationNo hooded garments or sweatshirts, no thermal undershirts or underpants, nothing see-through, no plunging necklines, no sleeveless tops, nothing ripped, and no shorts or skirts above mid thigh. Jewellery is limited to a wedding or engagement ring. Body piercings, hair pins and anything showing gang affiliation are all refused.
VisitationYes, through ICSolutions, at 7.50 dollars for 30 minutes. It is not available to anyone in administrative or punitive segregation. For families outside Syracuse it is often the more realistic option given how narrow the in-person rounds are.
VisitationYou will not be admitted to that round. Registration has to be complete an hour before you arrive, so there is no way to fix it at the door. If you are already in Syracuse, the practical move is to register for a later round that your person's floor qualifies for, if one is running that day.
VisitationThe cell number that decides your visiting round.
View ArticleWhat to write on the envelope, and the photo size limit.
View ArticleThe same vendor that handles video visits.
View ArticleSearch for your loved one and start sending photos, letters, and messages today.
Search for Your Loved OneFree Inmate Search
All information on this page comes directly from official government and facility sources. How we verify information › Last verified September 18, 2026. Official source: sheriff.onondaga.gov/custody/visitation ›