Phone Calls at Clermont County Jail

Clermont County Jail uses CPC (Combined Public Communications). Set up a direct pay account at inmatesales.com, accept collect calls, or buy the inmate a phone card at the lobby kiosk.

Overview

Clermont County Jail uses Combined Public Communications (CPC) for all inmate phone calls. Phones are in each housing unit and are available daily from 6 AM to 11 PM. Inmates make outbound calls only. You cannot call in and be connected to a specific inmate. There are three ways calls can be billed: direct pay (prepaid account you set up), collect (charged to your number), or prepaid calling cards the inmate buys from commissary. All calls are recorded and monitored.

Quick Facts

Phone provider: Combined Public Communications (CPC). Website: cpcjail.com. Phone: 859-441-5554.
Set up a direct pay account at inmatesales.com to receive calls from cell or landline numbers.
Collect calls are also available. Your number must accept collect billing.
Inmates can buy $2, $5, $10, or $20 prepaid calling cards from commissary.
Housing unit phones are available daily from 6:00 AM to 11:00 PM.
All calls are recorded and monitored. You cannot call in to reach an inmate.
To block calls from the jail to your number, contact CPC at 859-441-5554.

How Phone Calls Work at Clermont County Jail

Housing units have phones available every day from 6 AM to 11 PM. The inmate dials out. You cannot call in and ask to speak to a specific person. Telephone messages are not relayed to inmates unless there is a verifiable family emergency.

Calls go through Combined Public Communications (CPC) at cpcjail.com. There are three billing options, each suited to different situations.

Option 1: Direct Pay (Recommended for Cell Phones)

The direct pay option lets the inmate call your cell phone or landline without collect call billing. To set it up:

Go to inmatesales.com and create an account.
Register the phone number you want to receive calls on.
Fund the account so calls can connect.

Once your account is active, calls from Clermont County Jail will route to your registered number and draw down your balance. You can also buy the inmate a $5, $10, or $20 phone card at the kiosk in the jail’s South Lobby, which works similarly.

Call CPC at 859-441-5554 if you need help setting up your account.

Option 2: Collect Calls

Inmates can make collect calls to landlines. Collect calls are billed directly to the receiving number. Check with your phone carrier to confirm your line accepts collect calls. Many cell phone plans do not accept collect billing, which is why direct pay is often a better option for families using cell phones.

Option 3: Prepaid Calling Cards from Commissary

Inmates can buy prepaid phone cards from commissary in denominations of $2, $5, $10, and $20. These cards allow calls to cell and landline numbers without requiring the receiving party to set up an account. This is a convenient option for the inmate, but it requires money on their commissary account first. See the Send Money guide to fund the account.

Phone Call Rates

Call rates at Clermont County Jail as published by the facility:

Call Type	Prepaid Card	Direct Pay	Collect
Local	$0.10/min	$2.00 flat	$2.00 flat
IntraLATA (toll)	$0.25/min	$2.50 + $0.25/min after 1st	$2.50 + $0.28/min after 1st
InterLATA (LD in-state)	$0.25/min	$0.50/min	$2.50 + $0.28/min after 1st
Interstate (state-to-state)	$0.20/min	$0.20/min	$0.25/min

Note: FCC rate caps set a maximum for interstate calls from county jails at $0.18 per minute as of April 2026. Confirm current rates at cpcjail.com.

All Calls Are Monitored

All non-privileged calls are recorded and monitored by jail staff. Legal calls to an attorney may qualify for a confidential call process. The inmate should speak with jail staff to request a confidential legal call if needed.

Blocking Calls

If you want to stop receiving calls from Clermont County Jail on your number, contact CPC at 859-441-5554 or visit cpcjail.com to request a block on your number.

Troubleshooting

If calls aren’t connecting:

Confirm the direct pay account is funded and your number is registered at inmatesales.com.
Check whether your carrier blocks calls from correctional facilities (common with prepaid and VoIP numbers).
Call CPC at 859-441-5554 for account-related issues.
Call the jail at (513) 732-7500 if you think the issue is on the facility side.

Families Also Ask

6 of 8 questions

What phone company does Clermont County Jail use?

Combined Public Communications (CPC). Website: cpcjail.com. Customer service: 859-441-5554. Set up a direct pay account at inmatesales.com.

Phone Calls

How do I receive calls from Clermont County Jail?

Set up a direct pay account at inmatesales.com, register your number, and fund the account. The inmate dials out and the call routes to your registered number.

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Can the inmate call my cell phone?

Yes, if they use a prepaid card from commissary or if you have a direct pay account at inmatesales.com. Standard collect calls typically don't work on cell phones.

Phone Calls

How much do calls from Clermont County Jail cost?

Local calls are $0.10/min on a prepaid card or $2.00 flat via direct pay or collect. Interstate calls are $0.20/min on prepaid or direct pay. See the rate table above for full details. Confirm current rates at cpcjail.com.

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When can inmates make phone calls?

Housing unit phones are available daily from 6:00 AM to 11:00 PM. The inmate initiates the call. You cannot call in to reach them.

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Are calls recorded at Clermont County Jail?

Yes. All non-privileged calls are recorded and monitored. Legal calls to attorneys may have a separate confidential process. The inmate should ask jail staff about confidential legal calls.

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How can I stop receiving calls from Clermont County Jail?

Contact CPC at 859-441-5554 or visit cpcjail.com and request a block on your number.

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Does commissary money pay for phone calls?

Partially. Commissary funds can be used to buy prepaid calling cards at the commissary, but they do not directly fund a CPC direct pay account. For direct pay calls, you fund your inmatesales.com account separately.

Phone Calls