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Phone Calls at Noble Correctional Institution

GTL/ConnectNetwork handles inmate phone calls at NCI. Register at connectnetwork.com to receive calls. FCC caps interstate calls from state prisons at $0.11 per minute as of April 2026.

Overview

Noble Correctional Institution uses GTL/ConnectNetwork for all inmate phone calls. To receive calls, set up a ConnectNetwork account at connectnetwork.com, register your phone number, and add funds. Inmates dial out from housing unit phones. You cannot call in to speak to a specific inmate. All calls are recorded and monitored. As of April 2026, FCC rate caps limit interstate calls from state prisons to $0.11 per minute, lower than the county jail cap.

Quick Facts

Phone provider: GTL/ConnectNetwork. Website: connectnetwork.com.
Register at connectnetwork.com and add funds to receive calls.
All calls are initiated from inside the facility. You cannot call in.
All calls are recorded and monitored by facility staff.
As of April 2026, FCC rate caps limit interstate calls from state prisons to $0.11 per minute.
Phone charges draw from the same commissary trust account funded through JPay/ConnectNetwork.
Download the ConnectNetwork app (Android or iOS) to manage your account on the go.

How Phone Calls Work at NCI

GTL/ConnectNetwork handles all inmate phone calls at Noble Correctional Institution. Inmates dial out from housing unit phones during scheduled phone times. You cannot call in and be connected to a specific inmate.

To receive calls, you need a ConnectNetwork account with your phone number registered and a positive balance. When an inmate calls your registered number, the charges deduct from your balance automatically.

Setting Up a ConnectNetwork Account

Go to connectnetwork.com and create a free account.
Register the phone number you want to receive calls on.
Add funds by credit or debit card.

You can also download the ConnectNetwork mobile app on Android or iOS to manage your account and add funds from your phone.

Call Rates

As of April 2026, FCC rate caps limit interstate calls from state prisons to $0.11 per minute, which is lower than the rate for county jails. Local and in-state rates may differ. Log in to connectnetwork.com to see current rates for calls from Noble Correctional Institution.

Collect Calls

Collect calls may be available to landlines. Most cell phone plans do not accept collect calls from correctional facilities. A ConnectNetwork prepaid account works for both landlines and cell phones.

All Calls Are Monitored

All phone calls are recorded and monitored by staff. Do not discuss anything you would not want facility staff to hear. Attorney-client calls have a separate procedure. Contact the facility at (740) 732-5188 to ask about confidential legal call arrangements.

Troubleshooting

If calls aren’t connecting:

Confirm your number is registered in ConnectNetwork and the balance is positive.
Verify that your carrier doesn’t block calls from correctional facilities.
Contact GTL/ConnectNetwork support through connectnetwork.com.
Call the facility at (740) 732-5188 for any facility-side issues.

Families Also Ask

6 of 8 questions

What phone service does Noble Correctional Institution use?

GTL/ConnectNetwork. Set up a prepaid account at connectnetwork.com to receive calls from the facility.

Phone Calls

How do I receive a call from Noble Correctional Institution?

Create an account at connectnetwork.com, register your phone number, and add funds. The inmate initiates all calls from inside the facility.

Phone Calls

How much do calls from Noble Correctional Institution cost?

As of April 2026, FCC caps limit interstate calls from state prisons to $0.11 per minute. Log in to connectnetwork.com for current rates from this facility.

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Are calls from NCI recorded?

Yes. All phone calls are recorded and monitored by facility staff.

Phone Calls

Can I call in to speak to an inmate?

No. Inmates initiate all outbound calls during their scheduled phone time. You cannot call in and be connected to a specific inmate.

Phone Calls

How do I add funds to my ConnectNetwork account?

Log in at connectnetwork.com and pay by credit or debit card. You can also use the ConnectNetwork mobile app on Android or iOS.

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Why isn't my call connecting?

Check that your number is registered and your balance is positive. Some carriers block correctional facility calls. Contact ConnectNetwork support or call NCI at (740) 732-5188.

Phone Calls