General mail is scanned at a Texas processing center. The original is destroyed.
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Since Horry County’s November 2025 vendor transition, a letter addressed straight to J. Reuben Long Detention Center’s Conway address will not reach the person inside. General mail now routes through a scanning center in Longview, Texas, gets converted to a digital copy, and the physical original is destroyed once it’s scanned.
If you’ve mailed someone here before November 2025, the process you remember no longer applies. General letters and cards now go to:
[Inmate Name]
[Account Number]
J Reuben Long Detention Center
PO Box 591
Longview, TX 75606
This is not a mistake and it’s not a forwarding address for the jail, it’s a dedicated scanning facility that processes mail for multiple detention centers using this vendor.
Your letter travels to the Texas processing center, gets scanned into a digital file, and that digital copy is what the inmate sees, delivered through a kiosk system inside the facility. The physical letter you mailed is destroyed after scanning. If you want to keep a copy of what you wrote, make one before you mail it, since you won’t get the original back.
Each mailing is limited to 5 pages and 1 photo, printed or written on one side only (front-side only), on paper no larger than 8.5 by 11 inches. Sending more than this in a single mailing risks pages being rejected or not scanned.
If you’re sending legal correspondence or medical documentation, it should NOT go to the Texas PO Box. Legal and medical mail must be sent directly to the facility:
[Inmate Name]
J. Reuben Long Detention Center
4150 J. Reuben Long Ave.
Conway, SC 29526
This mail is handled separately to preserve attorney-client and medical privacy protections that the general scanning process isn’t set up for.
Photos count toward the same 5-page, 1-photo limit as letters within a single mailing. If you want to send multiple photos without waiting on separate mailings, NCIC Inmate Messaging allows photo sends at $0.35 each with no overall limit, which can work out faster and simpler than the mail-in process.
Given that physical mail now takes an extra step (mailing to Texas, waiting for scanning, then electronic delivery), many families find NCIC Inmate Messaging more practical for day-to-day contact: $0.25 per text message and $0.35 per photo, with no restriction on how many you send. Save physical mail for longer letters or things that feel more personal sent as a letter.
Publications are limited to 3 shipments per week. They must ship new and direct from the publisher or a recognized distributor, paperback only, and no larger than 8.5 by 11 inches.
Standard restrictions apply: no cash, hardback books, or items that don’t fit the scanning process (anything not flat paper or a photo generally won’t make it through scanning intact). If you’re unsure whether something you want to send is allowed, call (843) 915-5140 before mailing it.
The easiest way to send photos and letters to someone at J. Reuben Long Detention Center is through Pigeonly. Upload your photos or write your letter online, and Pigeonly prints and mails everything to the facility for you, following the mail rules listed above.
6 of 10 questions
No, not for general mail. As of November 2025, letters must go to the Texas scanning center address instead. Only legal and medical mail goes directly to the facility.
Mail & Letters[Inmate Name and Account Number], J Reuben Long Detention Center, PO Box 591, Longview, TX 75606.
Mail & LettersNo. Once your letter is scanned, the physical original is destroyed regardless of whether it's approved for delivery. Keep a copy of anything you write before mailing it.
Mail & LettersUp to 5 pages and 1 photo per mailing, front-side only, on paper no larger than 8.5x11 inches.
Mail & LettersLegal mail goes directly to the facility at 4150 J. Reuben Long Ave., Conway, SC 29526, not the Texas PO Box.
Mail & LettersLike legal mail, medical mail must go directly to the facility, not the Texas scanning address.
Mail & LettersYes. NCIC Inmate Messaging allows photo sends at $0.35 each with no overall limit, compared to the 1-photo cap per physical mailing.
Mail & LettersPublications are limited to 3 shipments a week and must ship new, direct from the publisher or a recognized distributor, paperback only, and no larger than 8.5x11 inches.
Mail & LettersHorry County transitioned its mail, messaging, and video visitation systems to NCIC Correctional Services in November 2025, part of a broader shift many jails are making toward scanned mail to reduce contraband risk.
Mail & LettersCall the facility at (843) 915-5140 before mailing anything you're unsure about. That's safer than risking it being rejected or destroyed during scanning.
Mail & LettersConfirm their account number before addressing a mailing.
View ArticleSee them directly instead of waiting on scanned mail.
View ArticleFund their commissary account separately from mail.
View ArticleA quicker way to talk than waiting on scanned mail.
View ArticleSearch for your loved one and start sending photos, letters, and messages today.
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All information on this page comes directly from official government and facility sources. How we verify information › Last verified July 9, 2026.