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Phone Calls at J. Reuben Long Detention Center

General population has daily phone access for monitored collect or debit calls.

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Overview

General population inmates at J. Reuben Long Detention Center have daily access to phones for collect or prepaid debit calls. The county’s official page confirms that much but doesn’t name the specific phone vendor, so a few setup details need a direct call to the facility to pin down.

Quick Facts

General population inmates have daily phone access.
Calls can be collect (billed to the receiving number) or made using a prepaid debit account.
All calls are monitored and recorded.
The specific phone vendor and per-minute rate aren't published on the county's site. Call (843) 915-5140 to confirm.
NCIC Inmate Messaging is available as a text-based alternative if a call isn't practical.

What’s Confirmed About Phone Access

Horry County’s official detention center page confirms that general population inmates have daily phone access and can make either collect calls or calls billed through a prepaid debit account. All calls are subject to monitoring and recording, standard practice at county facilities statewide.

What’s Not Published, and What to Ask

Unlike SCDC’s state prison system, which names GTL/ConnectNetwork directly as its phone provider, Horry County’s public page for J. Reuben Long doesn’t name a specific phone vendor or publish a per-minute rate. Instead of guessing at a vendor name, call (843) 915-5140 and ask directly:

Who is the current phone service provider for this facility?
How do I set up a prepaid debit account to receive calls?
What is the current per-minute rate?
Are there specific hours when phone access is available?

Getting these answers directly from the jail is more reliable than trusting a rate or vendor name pulled from an outdated third-party site, since phone contracts can and do change between vendors.

Accepting a Collect Call

If you’re expecting a collect call, make sure your phone line can accept collect calls from an correctional facility; some cell carriers block these by default unless you’ve set up an account with the facility’s phone provider ahead of time. Ask the facility which prepaid service to set up if you want to avoid collect-call issues altogether.

Calls Are Monitored and Recorded

As with virtually every county jail and state prison system, all calls through the facility’s phone system are subject to monitoring and recording. This isn’t unique to J. Reuben Long.

If a Phone Call Isn’t Working Out

NCIC Inmate Messaging, the same system used for video visitation scheduling and electronic mail as of the November 2025 vendor transition, offers text-based messaging at $0.25 per message and $0.35 per photo. If phone contact is difficult to coordinate, messaging can be a more predictable way to stay in touch.

Families Also Ask

6 of 7 questions

Do inmates at J. Reuben Long have daily phone access?

Yes, general population inmates have daily access to phones for collect calls or calls through a prepaid debit account.

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What phone company does J. Reuben Long use?

The official county page doesn't name a specific vendor. Call (843) 915-5140 to confirm the current provider and setup process before assuming a rate or company name from a third-party site.

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Are calls monitored?

Yes. All calls through the facility's phone system are subject to monitoring and recording.

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How do I set up a way to receive calls?

Call the facility at (843) 915-5140 to ask about setting up a prepaid debit account with the current phone vendor, especially if your carrier blocks unregistered collect calls.

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Can I receive a collect call on my cell phone?

It depends on your carrier and whether you've set up an account with the facility's phone provider. Ask the facility directly which prepaid option avoids collect-call issues.

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Is there a way to message instead of calling?

Yes. NCIC Inmate Messaging offers text messages for $0.25 each and photos for $0.35 each, the same system used for video visitation and electronic mail since the November 2025 vendor change.

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How much does a phone call cost?

The rate isn't published on the county's official site. Call (843) 915-5140 to confirm the current per-minute cost before you or the inmate rely on an outdated rate from elsewhere.

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