Tarrant County Green Bay Facility Phone Calls

How Phone Calls Work

Inmates at Tarrant County Green Bay Facility call out through Smart Communications. You cannot call an inmate directly. When the inmate calls, you can accept the collect call, and the charge goes to your phone bill.

Free calls from holding cells are available only during the initial booking process. Once an inmate is assigned to a housing unit, all calls go through Smart Communications on a collect or prepaid basis.

Setting Up a Prepaid Account

If you want to avoid per-call collect charges, you can set up a prepaid account through Smart Communications. Call 1-727-349-1561 to speak with a customer care representative who can walk you through the options.

Families looking to reduce call costs can also use Pigeonly’s affordable inmate calling plan, which provides a local number that lowers per-minute rates compared to standard collect rates.

Collect Calls and Rates

When you accept a collect call, the charge appears on your phone bill. For specific rate information for your area, call Smart Communications at 1-727-349-1561. Rates can vary based on the type of phone line and your location.

Call Monitoring

All inmate calls may be monitored and recorded by the Tarrant County Sheriff’s Office. Attorney-client calls are typically exempt from monitoring. Contact the facility at 817-884-3000 for questions about privileged attorney calls.