Cleveland County Detention Center is a county jail in Shelby, North Carolina, operated by the Cleveland County Sheriff's Office under Sheriff Alan Norman. The facility holds pretrial detainees and sentenced individuals across two locations with a combined capacity of 324 beds. A new consolidated 460-bed Justice Center was expected to open in 2025 or 2026, so call (704) 669-3001 to confirm the current address before visiting or mailing. This guide covers the CentralSquare P2C inmate roster, Wednesday and Friday visitation, Securus phone calls, JailPackStore money deposits, and mail rules. All data is verified from the Cleveland County Sheriff's Office.
City
Shelby
County
Cleveland County
State
NC
Facility Type
county jail
Gender
Male and Female
Capacity
324
Custody Levels
Pretrial and Sentenced
Operator
Cleveland County Sheriff's Office
Address
407 McBrayer Street, Shelby, NC 28151
Phone
(704) 669-3001
Inmate Locator
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Search the CentralSquare P2C inmate roster by name to confirm they're in custody. Always verify location before you visit or send money.
View ArticleVisitation is Wednesday and Friday only, split by last name. No visits on any other day. Call ahead to confirm the current facility address.
View ArticleDeposit online at store.jailpackstore.com or at the in-person kiosk. Maximum $300. Fees start at $3.95.
View ArticleSet up a Securus account at securustech.online/#/enroll. Choose Securus Debit, Advance Connect, or Direct Bill.
View ArticleMail goes to 100 Justice Place, Shelby, NC 28151. Books must ship from Amazon, Barnes & Noble, or Books-A-Million only.
View ArticleSearch the official CCSO roster at 74.218.167.200/p2c/jailinmates.aspx. This is a CentralSquare Police to Citizen system. Search by name to confirm the person is in custody. Newly booked inmates may take a few hours to appear. Always check the roster before visiting.
See the full breakdownVisitation is Wednesday (last names A-M, 1:00-3:45 PM) and Friday (last names N-Z, 1:00-3:45 PM) only. Valid photo ID required. Maximum 2 guests, one visit per week. A new Justice Center was expected to open in 2025 or 2026, so call (704) 669-3001 before traveling to confirm the current address.
See the full breakdownCleveland County uses JailPackStore for deposits. Go to store.jailpackstore.com to send money online, use the kiosk at 407 McBrayer Street, or mail a money order to PO Box 1508, Shelby, NC 28151-1508. Maximum deposit is $300. Fees range from $3.95 to $10.95. Call (800) 822-9388 for support.
See the full breakdownPhone calls go through Securus Technologies. Enroll at securustech.online/#/enroll and choose an account type: Securus Debit, Advance Connect, or Direct Bill. Call Securus at (972) 734-1111 or (800) 844-6591 for account help. All calls are recorded and monitored.
See the full breakdownMail goes to: [Inmate Full Name], Cleveland County Detention Center, 100 Justice Place, Shelby, NC 28151. Include your full name and return address. Books must ship directly from Amazon, Barnes & Noble, or Books-A-Million. No hardcovers. Magazines must ship from the publisher. Call (704) 669-3001 to verify the address if the new Justice Center is now open.
See the full breakdown6 of 7 questions
Use the official CCSO roster at 74.218.167.200/p2c/jailinmates.aspx. This CentralSquare Police to Citizen system is run by the Cleveland County Sheriff's Office. Search by name to confirm the person is in custody.
Inmate SearchVisitation is Wednesday and Friday only. Wednesday visits are for inmates with last names A-M, from 1:00 PM to 3:45 PM. Friday visits are for last names N-Z, also from 1:00 PM to 3:45 PM. There is no visitation on any other day. Call (704) 669-3001 to confirm the current facility address before you travel.
VisitationUse JailPackStore at store.jailpackstore.com. You can deposit online with a credit or debit card, use the in-person kiosk at 407 McBrayer Street, or mail a money order to PO Box 1508, Shelby, NC 28151-1508. The maximum deposit is $300. Fees start at $3.95.
Send MoneyCalls go through Securus Technologies. Create an account at securustech.online/#/enroll. You can choose Securus Debit, Advance Connect, or Direct Bill. Call Securus customer service at (800) 844-6591 for help. All calls are recorded and monitored.
Phone CallsSend mail to: [Inmate Full Name], Cleveland County Detention Center, 100 Justice Place, Shelby, NC 28151. Include your full return address. Call (704) 669-3001 to verify if the address has changed due to the new Justice Center.
MailA new consolidated 460-bed Justice Center was expected to open in 2025 or 2026. The official CCSO website still lists both addresses. Call (704) 669-3001 before visiting or mailing anything to confirm the current location.
AboutCleveland County Detention Center is the county jail for Cleveland County, North Carolina, located in Shelby. It is operated by the Cleveland County Sheriff's Office under Sheriff Alan Norman. It holds pretrial detainees and sentenced individuals, with a combined capacity of 324 beds across two locations.
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All information on this page comes directly from official government and facility sources. How we verify information › Last verified July 8, 2026. Official source: sheriffclevelandcounty.com/divisions/detention-center ›