Cumberland County Detention Center Inmate Search. Find Someone in the Jail Roster | Pigeonly
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Cumberland County Detention Center Inmate Search

Search the official CCSO roster by name, anytime. Then get the GettingOut.com ID for mail.

Overview

To find someone at Cumberland County Detention Center, use the CCSO active inmate roster at cumberlandsheriffnc.gov:8000/active_inmates/Inmates.aspx. It is free, available 24/7, and run by the Cumberland County Sheriff’s Office. After you find the person there, do a second step: look them up on GettingOut.com to get their GettingOut.com ID number. That number is different from the Booking ID on the CCSO site, and you need it specifically for TextBehind mail. If you skip this step and use the CCSO Booking ID for mail, your letters will not arrive.

Quick Facts

  • Official tool: CCSO active inmate roster at cumberlandsheriffnc.gov:8000/active_inmates/Inmates.aspx.
  • Search by first and last name. Free and available 24/7.
  • This is a county jail roster, not the NC DOC state prison database.
  • After finding the person, also look them up at GettingOut.com to get their GettingOut.com ID.
  • The GettingOut.com ID and the CCSO Booking ID are different numbers. Mail requires the GettingOut.com ID.
  • If someone is not found, allow up to 24 hours after booking, then call (910) 323-1500.

What Is the CCSO Active Inmate Roster

The Cumberland County Sheriff’s Office maintains a public inmate roster at cumberlandsheriffnc.gov:8000/active_inmates/Inmates.aspx. It lists everyone currently held at the Detention Center, including pretrial detainees and sentenced inmates.

This is a county jail tool. It covers only people held at Cumberland County Detention Center. If someone has been transferred to a North Carolina state prison, they will not appear here. Use the NC DOC offender search at doc.nc.gov instead.

How to Search the CCSO Roster

Go to cumberlandsheriffnc.gov:8000/active_inmates/Inmates.aspx. Enter the person’s first and last name and run the search.

No account or login is needed. The search is free and works at any hour.

What the Results Show

A successful search result typically shows:

  • Full legal name
  • Booking ID (the county’s internal ID number)
  • Booking date
  • Charges (what they are held for)
  • Bond information, if bail has been set

Write down the Booking ID and the booking date. The Booking ID helps you confirm you have the right person if more than one result appears. However, do not use the Booking ID for TextBehind mail. Read the next section.

The Two ID Numbers. Why Both Matter

This is the most important thing to understand before you do anything else.

Cumberland County Detention Center uses TextBehind for personal mail. TextBehind is run by ViaPath Technologies, the same company behind GTL phone calls and GettingOut. TextBehind uses its own ID system to route mail to the right person.

When you address a letter through TextBehind, you need the GettingOut.com ID, not the CCSO Booking ID. These are two different numbers assigned by two different systems.

To get the GettingOut.com ID:

  1. Go to GettingOut.com.
  2. Search for the person by name and facility (Cumberland County Detention Center, NC).
  3. Find their profile. The ID shown in the GettingOut system is the one TextBehind uses.

If you address your mail with the CCSO Booking ID instead of the GettingOut.com ID, it will fail to route correctly and will not reach the person.

Why Someone Might Not Appear on the CCSO Roster

Booked recently. The roster updates regularly but not instantly. If someone was brought in within the last few hours, their record may not appear until the next update cycle. Wait up to 24 hours and search again.

Name spelling difference. Search with partial names or alternate spellings. If the person has a middle name they go by, try their legal first name instead.

Recently transferred. Cumberland County regularly transfers sentenced inmates to state prison custody. If the person was recently convicted and given a state sentence, they may have already left the county jail. Check the NC DOC offender search at doc.nc.gov.

Released. If the person was released on bond, had charges dropped, or finished a sentence, they will no longer appear on the active roster.

In federal custody. If the person faces federal charges, they may be held at a federal facility rather than the county jail. Check the BOP inmate locator at bop.gov/inmateloc/ for federal cases.

If none of these explain the missing record, call the jail at (910) 323-1500 or the Information Desk at (910) 672-5630.

What to Do After You Find Them

Once you confirm the person is at Cumberland County Detention Center:

  1. Note their CCSO Booking ID and booking date.
  2. Go to GettingOut.com and get their GettingOut.com ID for mail.
  3. Send money through JailPackStore at jailpackstore.com/store/index. See the send money guide.
  4. Set up phone calls through GTL. Calls are collect only, so make sure your line can accept them. See the phone calls guide.
  5. Send mail or photos through TextBehind using the GettingOut.com ID. See the mail and photos guide.
  6. Register for visitation at gtlvisitme.com/app. See the visitation guide.

Understanding Pretrial vs. Sentenced

Cumberland County Detention Center holds two groups of people.

Pretrial detainees have been charged but not yet convicted. Their stay length depends on the pace of the court process, whether bail is set, and whether they can make bail. They may be released at any point if bail is posted or charges are resolved.

Sentenced inmates have been convicted and are serving a sentence. Shorter sentences are served locally at the county jail. Longer sentences lead to transfer to a state or federal prison.

Knowing which situation applies helps you understand how long the person may stay at this facility and what transfer risk to expect.

The NC DOC Roster Is a Different Database

If someone has been transferred to a North Carolina state prison, they will not appear on the CCSO county jail roster. Search the NC Department of Adult Correction offender search at doc.nc.gov. That database covers state prisons only, not county jails.

Confirm Before You Travel

County jails move people more often than state prisons. Before you drive to Fayetteville for a visit, run the CCSO roster one more time to confirm the person is still at Cumberland County Detention Center.

Families Also Ask

6 of 13 questions

Q

What is the inmate search tool for Cumberland County Detention Center?

The CCSO active inmate roster at cumberlandsheriffnc.gov:8000/active_inmates/Inmates.aspx. It is run by the Cumberland County Sheriff's Office, free to use, and available 24/7.

Inmate Search
Q

Do I need an account to search the CCSO roster?

No. The search is public and free. Go to cumberlandsheriffnc.gov:8000/active_inmates/Inmates.aspx and enter a first and last name. No login is required.

Inmate Search
Q

What is the GettingOut.com ID and why do I need it?

The GettingOut.com ID is assigned by the GTL/ViaPath system and is what TextBehind uses to route your mail to the right person. It is different from the CCSO Booking ID. Without the correct GettingOut.com ID, your mail will not reach the person. Find it by searching for them at GettingOut.com.

Inmate Search
Q

Why can't I use the CCSO Booking ID for TextBehind mail?

The CCSO Booking ID is assigned by Cumberland County. TextBehind is run by ViaPath/GTL and uses its own separate ID system. These are two different numbers. If you use the CCSO Booking ID on your mail, TextBehind cannot match it to the person and the mail will not be delivered.

Inmate Search
Q

Why can't I find the person on the CCSO roster?

They may have been booked recently and the record has not appeared yet (allow up to 24 hours), been transferred to state prison, been released, or have a name spelling difference. Try again after 24 hours, check the NC DOC offender search at doc.nc.gov, or call (910) 323-1500.

Inmate Search
Q

Is Cumberland County Detention Center the same as the NC DOC system?

No. Cumberland County Detention Center is a county jail run by the Sheriff's Office. The NC DOC operates state prisons. Use the CCSO roster for the county jail and doc.nc.gov for state prisons.

Inmate Search
Q

What if the person was transferred to a state prison?

If they received a state prison sentence, they may have already been transferred out of Cumberland County. Search the NC DOC offender search at doc.nc.gov to locate them in state custody.

Inmate Search
Q

How often is the CCSO roster updated?

The roster updates regularly. New bookings may take up to 24 hours to appear. If someone was just brought in, check again the next day.

Inmate Search
Q

Can I call the jail to find someone instead of searching online?

Yes. Call the main number at (910) 323-1500 or the Information Desk at (910) 672-5630 or (910) 672-5622.

Inmate Search
Q

What information does the CCSO roster show?

The roster shows the person's full legal name, Booking ID, booking date, current charges, and bond information if bail has been set.

Inmate Search
Q

How do I confirm the person is still at the jail before visiting?

Run the CCSO roster search at cumberlandsheriffnc.gov:8000/active_inmates/Inmates.aspx the morning of your planned visit. If they no longer appear, call (910) 323-1500 to find out if they were transferred or released.

Inmate Search
Q

Does the roster include both pretrial detainees and sentenced inmates?

Yes. The active inmate roster includes everyone currently held at the Detention Center, whether they are awaiting trial or serving a sentence.

Inmate Search
Q

What if the person is in federal custody?

The CCSO roster only covers Cumberland County Detention Center. If the person faces federal charges, they may be at a federal detention facility. Use the BOP inmate locator at bop.gov/inmateloc/ to search federal custody.

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