What Is the CCSO Active Inmate Roster
The Cumberland County Sheriff’s Office maintains a public inmate roster at cumberlandsheriffnc.gov:8000/active_inmates/Inmates.aspx. It lists everyone currently held at the Detention Center, including pretrial detainees and sentenced inmates.
This is a county jail tool. It covers only people held at Cumberland County Detention Center. If someone has been transferred to a North Carolina state prison, they will not appear here. Use the NC DOC offender search at doc.nc.gov instead.
How to Search the CCSO Roster
Go to cumberlandsheriffnc.gov:8000/active_inmates/Inmates.aspx. Enter the person’s first and last name and run the search.
No account or login is needed. The search is free and works at any hour.
What the Results Show
A successful search result typically shows:
- Full legal name
- Booking ID (the county’s internal ID number)
- Booking date
- Charges (what they are held for)
- Bond information, if bail has been set
Write down the Booking ID and the booking date. The Booking ID helps you confirm you have the right person if more than one result appears. However, do not use the Booking ID for TextBehind mail. Read the next section.
The Two ID Numbers. Why Both Matter
This is the most important thing to understand before you do anything else.
Cumberland County Detention Center uses TextBehind for personal mail. TextBehind is run by ViaPath Technologies, the same company behind GTL phone calls and GettingOut. TextBehind uses its own ID system to route mail to the right person.
When you address a letter through TextBehind, you need the GettingOut.com ID, not the CCSO Booking ID. These are two different numbers assigned by two different systems.
To get the GettingOut.com ID:
- Go to GettingOut.com.
- Search for the person by name and facility (Cumberland County Detention Center, NC).
- Find their profile. The ID shown in the GettingOut system is the one TextBehind uses.
If you address your mail with the CCSO Booking ID instead of the GettingOut.com ID, it will fail to route correctly and will not reach the person.
Why Someone Might Not Appear on the CCSO Roster
Booked recently. The roster updates regularly but not instantly. If someone was brought in within the last few hours, their record may not appear until the next update cycle. Wait up to 24 hours and search again.
Name spelling difference. Search with partial names or alternate spellings. If the person has a middle name they go by, try their legal first name instead.
Recently transferred. Cumberland County regularly transfers sentenced inmates to state prison custody. If the person was recently convicted and given a state sentence, they may have already left the county jail. Check the NC DOC offender search at doc.nc.gov.
Released. If the person was released on bond, had charges dropped, or finished a sentence, they will no longer appear on the active roster.
In federal custody. If the person faces federal charges, they may be held at a federal facility rather than the county jail. Check the BOP inmate locator at bop.gov/inmateloc/ for federal cases.
If none of these explain the missing record, call the jail at (910) 323-1500 or the Information Desk at (910) 672-5630.
What to Do After You Find Them
Once you confirm the person is at Cumberland County Detention Center:
- Note their CCSO Booking ID and booking date.
- Go to GettingOut.com and get their GettingOut.com ID for mail.
- Send money through JailPackStore at jailpackstore.com/store/index. See the send money guide.
- Set up phone calls through GTL. Calls are collect only, so make sure your line can accept them. See the phone calls guide.
- Send mail or photos through TextBehind using the GettingOut.com ID. See the mail and photos guide.
- Register for visitation at gtlvisitme.com/app. See the visitation guide.
Understanding Pretrial vs. Sentenced
Cumberland County Detention Center holds two groups of people.
Pretrial detainees have been charged but not yet convicted. Their stay length depends on the pace of the court process, whether bail is set, and whether they can make bail. They may be released at any point if bail is posted or charges are resolved.
Sentenced inmates have been convicted and are serving a sentence. Shorter sentences are served locally at the county jail. Longer sentences lead to transfer to a state or federal prison.
Knowing which situation applies helps you understand how long the person may stay at this facility and what transfer risk to expect.
The NC DOC Roster Is a Different Database
If someone has been transferred to a North Carolina state prison, they will not appear on the CCSO county jail roster. Search the NC Department of Adult Correction offender search at doc.nc.gov. That database covers state prisons only, not county jails.
Confirm Before You Travel
County jails move people more often than state prisons. Before you drive to Fayetteville for a visit, run the CCSO roster one more time to confirm the person is still at Cumberland County Detention Center.
All information on this page comes directly from official government and facility sources.
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