Randolph Correctional Center Visiting Hours. How to Get Approved

Location and Directions

Randolph Correctional Center sits on US 220 Highway Business in Asheboro, Randolph County, North Carolina. The street address is 2760 US 220 Hwy. Business, Asheboro, NC 27203.

Call (336) 625-2578 for directions or questions about parking. Confirm visiting hours before you travel because schedules can change.

How Visits Are Scheduled

Randolph CC does not accept walk-in visitors. Here is how the process works:

Step 1: The person inside initiates the application. They must request a blank NC DAC visitor application form from staff. The facility mails the blank form to you.

Step 2: You complete the form. Fill out the application with your full legal name, address, date of birth, and relationship to the person. Adults 16 and older must attach a copy of a valid photo ID. Minors under 16 must have a birth certificate attached.

Step 3: Return the completed form. Mail it back to the facility for processing. Background review takes time, so start the process well before you plan to visit.

Step 4: Wait for approval. The facility notifies the person inside when you are approved. Do not show up until you have confirmed your name is on the approved list.

Step 5: Schedule the visit. Once approved, coordinate with the person inside to schedule a session. Call (336) 625-2578 to confirm current visiting hours.

Visitor List Rules

• Up to 18 people may be on the approved list at one time
• A maximum of 3 visitors are allowed per session
• One session per week is permitted, lasting up to 2 hours
• The enrollment period for the visitor list runs every 6 months. Changes to the list happen during these windows, not on demand

What to Bring

Bring your valid, government-issued photo ID. Adults 16 and older must show ID. Acceptable forms include:

• Driver’s license or state ID
• U.S. Passport or Passport Card
• U.S. Military ID

Minors under 16 must bring a birth certificate. Leave personal items, cell phones, smartwatches, cameras, and AI glasses in your vehicle. Do not bring these into the facility.

All visitors pass through a metal detector and may be subject to a pat search. The facility uses standard NC DAC security screening procedures.

Dress Code

NC DAC enforces a dress code for all visitors. A visit can be denied or ended if you are not dressed appropriately.

Not allowed:

• Halter tops, tube tops, or strapless tops
• Tank tops or sleeveless shirts
• Bare midriffs or tops that expose the stomach
• Fishnet or see-through clothing
• Spandex
• Wave caps, doo rags, or bandanas
• Shorts, skirts, or dresses more than 3 inches above the kneecap
• Pants worn below the waist
• Clothing with gang-related logos, profanity, or drug and alcohol references

Dress conservatively. When in doubt, choose plain, solid-color clothing with covered shoulders and clothing that covers the knees.

Children and Minors

Children under 16 need a birth certificate at check-in. They must be accompanied by an approved adult at all times.

If someone other than a parent is bringing a minor, call (336) 625-2578 before the visit to confirm whether additional documentation (such as notarized permission) is required by the facility.

Children must be appropriately dressed and must stay with the approved adult throughout the visit.

Long Term Care Unit Considerations

Randolph CC has 68 beds in a Long Term Care unit for residents with medical conditions who are not ready for general population housing. If your loved one is in the LTC unit, call (336) 625-2578 before visiting. Procedures for LTC residents may differ from standard general population visits.

Video Visits

If you cannot make an in-person trip, video visits are available through the GettingOut app, operated by ViaPath (GTL). Here is how to set it up:

1. Download the GettingOut app or visit sso.gtlconnect.com
2. Create a free account with your real name and contact information
3. Search for Randolph Correctional Center and add the person to your contact list
4. Follow the prompts to schedule a video session

Video visits are monitored. Check the app for current session availability and any fees.

What Is Not Allowed

Contraband: Bringing drugs, alcohol, weapons, or any unauthorized items into a correctional facility is a felony under North Carolina law. Anyone caught doing so will be arrested.

Cell phones and devices: No cell phones, smartwatches, cameras, or AI-enabled glasses are permitted past the entry point.

Items for the person inside: You cannot hand anything directly to an incarcerated person during a visit unless it has been pre-approved by staff. Do not bring gifts, food, or money to hand over during a visit. Use the ConnectNetwork deposit system to put money on their account.

After the Visit

Use your time to gather information for next steps:

• Confirm the OPUS number so you can send money and mail correctly
• Ask the person inside whether their mailing situation has changed
• Check whether they need anything ordered through ncinmatepackage.com
• Remind them they can call you through the ConnectNetwork/ViaPath phone system