JPay handles ODRC inmate accounts at NEOCC. Only people on the approved visitor list can deposit. The monthly cap is $400 from all depositors combined.
For ODRC sentenced inmates at Northeast Ohio Correctional Center, money goes through JPay (the ConnectNetwork platform). You can deposit online with a debit or credit card at connectnetwork.com, or mail a money order to JPay’s lockbox in Florida. There are two rules that trip people up: you must be on the inmate’s approved visitor list before any deposit will process, and your name must match your visitor list entry exactly. The monthly limit is $400 total from all depositors combined, with no single deposit over $200.
NEOCC follows Ohio Administrative Regulation 5120-5-02 on inmate funds. Only individuals who are approved or tentatively approved on the inmate’s visitor list may deposit. If you aren’t on the list yet, you can’t send money until the approval comes through.
To get on the visitor list, email [email protected] with the inmate’s full name and ODRC number, plus your name and relationship. See the Visitation guide for the full approval process.
This is the fastest method. Deposits typically post within a few hours.
Do not use a name variation (nickname, shortened name) that differs from what appears on the visitor list. The system will reject it or hold the funds.
Mail takes significantly longer than an online deposit, but it’s an option if you don’t have a debit or credit card.
Mail to:
J-Pay Lockbox
P.O. Box 277810
Miramar, FL 33027
Every money order must include:
If either the payment coupon or the ID copy is missing, JPay will return the money order to you. This adds weeks to the timeline. Get the payment coupon from jpay.com before you drop anything in the mail.
Make the money order payable to JPay. Do not send cash under any circumstances.
| Limit type | Amount |
|---|---|
| Per transaction | $200 |
| Per month (total, all depositors) | $400 |
The $400 monthly cap is shared across everyone who deposits to that inmate’s account in a given month, not per depositor. If two people each deposit $200, the account is at its limit for the month.
JPay charges fees on all transactions. Fees vary by method (online vs. money order) and by deposit amount. You’ll see the exact fee before confirming any online transaction. For money order fees, check jpay.com or call their support line before mailing.
Deposits go into the inmate’s trust account. ODRC regulations (5120-5-02) govern how those funds are used. The money covers commissary purchases at NEOCC. Phone account funding through ConnectNetwork may be separate. See the Phone Calls guide for that process.
If a deposit doesn’t post after the expected processing time, contact JPay support before assuming it failed:
If a money order was returned, check whether the payment coupon and ID copy were included. Both are required every time, not just the first time.
6 of 8 questions
No. Only people who are approved or tentatively approved on the inmate's visitor list can deposit. If you're not on the list, your deposit won't process. Contact [email protected] to start the approval process.
Send Money$400 total per month from all depositors combined. No single transaction may exceed $200. Once the monthly cap is reached, no further deposits will process until the next calendar month.
Send MoneyGo to connectnetwork.com, create an account, search for the inmate, enter your ID information (must match the visitor list exactly), and pay with a debit or credit card. Fees apply.
Send MoneyMail to J-Pay Lockbox, P.O. Box 277810, Miramar, FL 33027. Every money order must include a JPay payment coupon (from jpay.com) and a copy of your valid photo ID. Missing either will cause the money order to be returned.
Send MoneyThe deposit won't process. The name you enter online or on the money order must match your name on the inmate's approved visitor list letter-for-letter. If your name was entered differently (nickname, middle name included or omitted), contact NEOCC through [email protected] to correct it before depositing.
Send MoneyNo. Cash sent through the mail will not be accepted and may be confiscated. Use connectnetwork.com for online deposits or a money order for mail-in payments.
Send MoneyMoney orders take longer than online deposits. Processing time depends on mail delivery plus JPay's processing queue. Online deposits through connectnetwork.com are faster, typically posting within hours. For current money order processing times, contact JPay at jpay.com.
Send MoneyDeposits to the inmate's trust account cover commissary purchases. Phone call funding through ConnectNetwork may be a separate account. See the Phone Calls guide for how to fund phone time at NEOCC.
Send MoneyFind an inmate and confirm their current location.
View ArticleVisit schedule, ID requirements, and rules.
View ArticleSet up a calling account to receive calls.
View ArticleSend letters and photos to the correct mailing address.
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All information on this page comes directly from official government and facility sources. How we verify information › Last verified July 6, 2026.